We are GDIT. We support and secure some of the most complex government, defense, and intelligence projects across the country. At GDIT, cyber security is not just a singular part of our mission—it connects every one of us because it’s embedded into every aspect of what we do.
GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a Technical Writer joining our team to support NASA activities at NASA HQ in Washington D.C.
At GDIT, people are our differentiator. As a Technical Writer supporting NASA, you will be trusted to provide technical, administrative, and operational support for the phase-in plan and activities for a large NASA Cybersecurity contract ensuring program continuity and a smooth phase-in transition.
This is a 2–4-month assignment
In this role you will:
Gather, analyze, and compose technical information
Conduct research and ensure the use of proper technical terminology
Translate technical information into clear, readable documents to be used by technical and non-technical personnel
Coordinate contract deliverables, including reviewing and editing deliverables prior to submission, and processing customer comments and edits
Attend meetings with stakeholders to capture technical and business requirements
Prepare technical and business documentation according to PWS requirements and task order delivery schedule
Supports creation and editing of program presentation materials in PowerPoint
Publish documentation and work products on GDIT SharePoint site and/or customer portal
Create and maintain program documentation and briefing templates
Ensure technical documentation is accurate, complete, meets editorial and customer specifications and adheres to standards for quality, graphics, coverage, format, and style
Supports program Task Order Leads and team members with writing/editing standard operating procedures (SOPs), job aids, training materials, functional and technical design documents, and knowledge articles
Performs a variety of complex administrative tasks in support of a program
Schedules meetings and develops Agendas and Meeting Minutes
Coordinates Weekly and Monthly Progress Reporting
Coordinates onboarding and offboarding of team members, following NASA and GDIT procedures
Works with project managers to gather project/task status
Supports risk management process by assisting risk owners in writing risk statements and mitigation plans
Supports action item owners in writing actions and gathering and reporting status of actions
Support continual service improvement (CSI) identification and tracking
Administer the program’s SharePoint site content, structure, groups, permissions, and provisioning users
Supports the Program Manager in developing and maintaining a Project Management Plan
WHAT YOU’LL NEED:
Education: Associate’s degree
Years of relevant experience: 3 years technical writing experience in an IT environment. Without a degree 5 years of relevant experience is required.
Experience with technical writing in an IT environment
Experience with standard operating procedures, job aids, training materials, and design documents
Experience preparing meeting minutes and status reports
Experience with preparing and editing presentation materials/briefings
Excellent working knowledge of MS Office tools including Outlook, Word, Excel, PowerPoint, Project, SharePoint
Excellent oral and written communication skills with experience in interaction with customers
Able to work independently and as part of a team
Organized and detail-oriented
Ability to suggest process changes
Advanced Problem-solving skills
Ability to learn and implement new processes quickly
Experience driving continuous improvement of business processes and technical operations.
Good team player, able to manage multiple assignments, and adapt to changing client needs.
Bachelor’s degree and 1 year technical writing experience in an IT environment
Training courses related to project management
ITIL v3 or v4 certification
Training courses related to Lean Six Sigma
SharePoint administration experience or certification
Experience with ServiceNow for incident management, problem management, service request management, and reporting/dashboards
Experience with federal financial, acquisitions, or budgeting systems or business processes
Previous experience working with/for a federal agency, or NASA specifically.
WHAT GDIT CAN OFFER YOU:
Full-flex work week
401K with company match
Internal mobility team dedicated to helping you own your career
Collaborative teams of highly motivated critical thinkers and innovators
Ability to make a real impact on the world around you
COVID-19 Vaccination Requirement: To protect the health and safety of its employees and to comply with customer requirements, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.