Technical Writer

Clearance Level
None
Category
Technical Documentation
Locations
Washington, District of Columbia
Greenbelt, Maryland

REQ#: RQ109469

Travel Required: None
Public Trust: BI Full 6C (T4)
Requisition Type: Pipeline

We are GDIT. We support and secure some of the most complex government, defense, and intelligence projects across the country. At GDIT, cyber security is not just a singular part of our mission—it connects every one of us because it’s embedded into every aspect of what we do.

GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a Technical Writer joining our team to support NASA activities at NASA HQ in Washington D.C.

At GDIT, people are our differentiator. As a Technical Writer supporting NASA, you will be trusted to provide technical, administrative, and operational support for the phase-in plan and activities for a large NASA Cybersecurity contract ensuring program continuity and a smooth phase-in transition. 

This is a 2–4-month assignment

In this role you will:

  • Gather, analyze, and compose technical information
  • Conduct research and ensure the use of proper technical terminology
  • Translate technical information into clear, readable documents to be used by technical and non-technical personnel
  • Coordinate contract deliverables, including reviewing and editing deliverables prior to submission, and processing customer comments and edits 
  • Attend meetings with stakeholders to capture technical and business requirements
  • Prepare technical and business documentation according to PWS requirements and task order delivery schedule
  • Supports creation and editing of program presentation materials in PowerPoint 
  • Publish documentation and work products on GDIT SharePoint site and/or customer portal 
  • Create and maintain program documentation and briefing templates
  • Ensure technical documentation is accurate, complete, meets editorial and customer specifications and adheres to standards for quality, graphics, coverage, format, and style
  • Supports program Task Order Leads and team members with writing/editing standard operating procedures (SOPs), job aids, training materials, functional and technical design documents, and knowledge articles 
  • Performs a variety of complex administrative tasks in support of a program
  • Schedules meetings and develops Agendas and Meeting Minutes
  • Coordinates Weekly and Monthly Progress Reporting
  • Coordinates onboarding and offboarding of team members, following NASA and GDIT procedures
  • Works with project managers to gather project/task status
  • Supports risk management process by assisting risk owners in writing risk statements and mitigation plans
  • Supports action item owners in writing actions and gathering and reporting status of actions 
  • Support continual service improvement (CSI) identification and tracking
  • Administer the program’s SharePoint site content, structure, groups, permissions, and provisioning users
  • Supports the Program Manager in developing and maintaining a Project Management Plan

WHAT YOU’LL NEED:   

  • Education: Associate’s degree
  • Years of relevant experience: 3 years technical writing experience in an IT environment.  Without a degree 5 years of relevant experience is required.    
  • Technical skills:
    • Experience with technical writing in an IT environment
    • Experience with standard operating procedures, job aids, training materials, and design documents
    • Experience preparing meeting minutes and status reports
    • Experience with preparing and editing presentation materials/briefings
    • Excellent working knowledge of MS Office tools including Outlook, Word, Excel, PowerPoint, Project, SharePoint
    • Excellent oral and written communication skills with experience in interaction with customers
    • Able to work independently and as part of a team
    • Organized and detail-oriented
    • Ability to suggest process changes 
    • Advanced Problem-solving skills
    • Ability to learn and implement new processes quickly
    • Experience driving continuous improvement of business processes and technical operations. 
    • Good team player, able to manage multiple assignments, and adapt to changing client needs.
  • Preferred qualifications
    • Bachelor’s degree and 1 year technical writing experience in an IT environment
    • Training courses related to project management
    • ITIL v3 or v4 certification
    • Training courses related to Lean Six Sigma
    • SharePoint administration experience or certification
    • Experience with ServiceNow for incident management, problem management, service request management, and reporting/dashboards
    • Experience with federal financial, acquisitions, or budgeting systems or business processes
    • Previous experience working with/for a federal agency, or NASA specifically.

WHAT GDIT CAN OFFER YOU:

  • Full-flex work week
  • 401K with company match
  • Internal mobility team dedicated to helping you own your career
  • Collaborative teams of highly motivated critical thinkers and innovators
  • Ability to make a real impact on the world around you

COVID-19 Vaccination Requirement: To protect the health and safety of its employees and to comply with customer requirements, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.