Provides installation maintenance and troubleshooting support of information systems applications and related peripheral hardware.
Level 1 Technician (low-voltage technician) is responsible to perform a variety of tasks, specifically to assist in exchanging existing wireless access points with new wireless access points in hospital/healthcare environments. Must be responsible, self-motivated, service-oriented with good technical aptitude, willing to perform variable field-based assignments at client locations.
Must be able to work as part of a team with management, survey engineers, core engineers and other Technicians in a fast-paced environment.
Need to possess attention to detail, be able to multi-task and learn quickly.
Under general direction, inventory, document, remove, replace, mount and confirm connectivity of wireless access points
Document and escalate any irregularities and challenges
Read floor plans and document access point location changes
Complete daily progress reports in a timely manner
Complete work within OSHA and the Veteran's Administration regulations
Complete work in a manner consistent with infection control guidance provided by each location
Ensure that all tools and equipment are secure at all times
0-2 years' experience in customer service installing or replacing technical components at customer sites, i.e. cable boxes, phone systems, network equipment, etc. is desired.
Cat-5 through Cat-7connectivity experience is a plus
Basic computer skills and mobile device application usage (Email, Text Messaging, Photos)
Be familiar with MS Word and Excel applications and PDF viewers/editors (Adobe, Bluebeam)
Ability to effectively and professionally communicate with customers, co-workers and team lead
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Veteran's Administration Hospitals and Clinics: US
Type of environment: Hospital/Healthcare
Noise level: Low-Medium-Loud
Work schedule: Schedule is day/evening shifts Monday – Friday. (May be requested to work evenings and weekends to meet program and contract needs.)
Amount of Travel: 100%
This is a nationwide enterprise wireless upgrade project and involves removing and installing wireless access points using ladders, scissor lifts or similar lifting devices from 8' to 25' above the floor with some tools as required.
Must be able to work on and carry up to 5 ft to 12 ft ladders throughout the day.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
Must pass a VA background check and be eligible to obtain a PIV badge
Must be able to pass a drug screen
Must have a clean and valid driver's license
Must complete and pass two stage TB testing
Must provide own hand tools to complete the access point removal and installations.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.