Web Content Administrator

Clearance Level
None
Category
Web Design
Location
Washington, District of Columbia

REQ#: RQ101243

Travel Required: None
Public Trust: NACI (T1)
Requisition Type: Regular

General Dynamics Information Technology (GDIT) is seeking a full time Web Content Administrator. The candidate is innovative, dedicated, and highly motivated to solve problems for our client, the federal Office of Child Support Enforcement (OCSE), Division of Customer Communications (DCC)).  

In this role, you will:

  • Coordinate with federal employees and contractors to ensure the OCSE website is kept in compliance with federal communication regulations.

  • Coordinate with federal managers to evaluate current structure, operations, and content of the OCSE website, provide recommendations for improvements. 

  • Create and maintain technical guidance and policies for OCSE website content.

  • Evaluate and analyze OCSE website statistics and user feedback, provide recommendations to improve the effectiveness of the OCSE website. 

  • Manage action items and project schedule for overall maintenance and functionality of the OCSE website. 

  • Support monthly meetings with page coordinators, providing updates and technical training as appropriate.

  • Provide subject matter expertise for the Drupal content management system.

  • Creates, edits, and updates web content using Drupal.

  • Assist with the administration of OCSE’s use of a commercial photo website.

  • Maintain and upload designs and products to shared directory (currently SharePoint).

  • Support OCSE website design and ensure that the OCSE website meets the standards for 508 compliance, and other federal or agency specific requirements. 

  • Help improve program communications. Some tasks may include coordinating or leading trainings, developing handouts, creating, or enhancing existing tools like the OCSE style guide, for example.

Required Skill Set:

  • Advanced capabilities in Drupal or similar content management system

  • Excellent written and oral communication skills.

  • Proven capacity to develop concise, professional, high quality web content

  • Effective interpersonal and communication skills and a strong customer service orientation.

  • Sharp analytical skills; ability to research, evaluate and explain concepts.

  • Propensity for independent initiative; self-motivated to seek out improvements and solutions wherever possible to and for tasks and deliverables.

  • Aptitude and flexibility to prioritize tasks, respond effectively to ad hoc tasks, and meet critical deadlines.

  • Strong background and advanced capabilities in Microsoft Office suite.

Skillset preferred but not required:

  • Knowledge of the child support enforcement program

  • Knowledge of and experience with SharePoint

  • Experience or interest in graphic design

  • Self-motivation, intellectual curiosity, and ability to multi-task effectively

Required education/experience for this position:

  • Bachelor’s degree

  • 5 years general work experience

Currently, this role is remote. Once COVID restrictions are lifted, the work location for this position is the Department of Health and Human Services Mary Switzer Building near Federal Center Southwest in Washington, D.C.

This position requires being fully vaccinated against COVID-19 by January 18, 2022 or the start date, if after January 18. Individuals who work in or reside in Florida, Montana, Tennessee, Texas, or work outside of the United States may be excluded from this requirement.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.