General Dynamics Information Technology is seeking a Hosting & Infrastructure Director for our Healthcare General Ledger Accounting System (HIGLAS) program at the Centers for Medicare & Medicaid Services (CMS) in Windsor Mill, MD.
The Hosting & Infrastructure Director will lead the GDIT Hosting Operations Team in the successful Operations & Maintenance of the HIGLAS Infrastructure, including the management of two Data Centers.
This role will have the opportunity to lead an active team of 30 engineers that support an environment which includes concurrent enhancement activity consisting of scope in the areas of technology refresh, capability enhancement and automation. The Infrastructure Director will lead a team that provides hosting, infrastructure, and technical support for Oracle Applications, Oracle Business Intelligence Enterprise Edition, Oracle Hyperion and Application Management Tools including a foundation of IT Service Management (ITSM) through the use of the ServiceNow application.
Managing 99.90% or > availability, for the HIGLAS Production environments including all required tools to monitor and maintain production operations and security
Managing 99.90% or > availability for the HIGLAS Disaster Recovery Environment
Reviewing and technical assessment of all new hosting and infrastructure special projects and potential impact to the HIGLAS infrastructure and application during the design and implementation phases
Guidance and participation in the HIGLAS Technical Review Board (TRB) and Change Review Board (CRB)
Participation in the HIGLAS Program Impact Assessment Board (IAB)
Possess and provide clear technical vision and prioritization of all hosting and infrastructure initiatives to ensure stabilization and continuous service improvement
Developing, reviewing and maintaining Technical deliverables and work products
Preparing and conducting Technical briefings for GDIT Leadership, CMS client management and Executive Leadership
5+ years and Bachelors Degree in Computer Science, Engineering, or a related technical discipline
5+ years previous experience in a Hosting & Infrastructure leadership role
Previous experience managing a large infrastructure and team
Experience interfacing with senior level clients of an organization
Experience working with vendors in managing and escalating of service requests
Understanding of the components of an infrastructure, including the network configuration
Previous experience managing facility requirements for data centers
Masters Degree preferred
Experience in an infrastructure or hosting Solution Architect role
Experience leading a transition from data centers to a Cloud solution
Excellent communication skills
Attributes for Success
Strong leadership skills, presence and the ability to challenge and assess technical infrastructure designs, lead troubleshooting efforts and the implementation of solutions
Ability to lead technical solutioning and joint application design (JAD) sessions with our internal HIGLAS Team and our customer
Strong oral and written communication skills
Technically innovative and forward thinking
Strong analytical and organizational skills
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.