We are searching for an experienced technical writer to join our team to produce high-quality documentation that contributes to the overall success of our program. You will work collaboratively with customers, developers, and system engineers to document processes, work instructions and workflows.
Working with internal teams on processes, workflows, documentation etc.
Documenting easy-to-understand SOPs and process guides.
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
Researches and builds knowledge about services, technology, or concepts to be documented.
Determines the clearest and most logical way to present information and instructions for greatest reader comprehension, documents/writes, and edits technical information accordingly.
Revises, edits or updates instructions, processes, technical information, and frequently asked questions as necessary.
Creates, adapts, and follows project schedules and deadlines.
Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.
Research, create, and maintain process templates that uphold organizational standards, and allow for each data migration.
Attend meetings, take minutes, and track actions.
Assist in organizing team document repositories and ensure they are kept up-to-date.
Additional responsibilities include acting as a scribe on incident calls, which may take place after hours or weekends and may require extended working hours with minimal advance notice
Bachelor’s degree or 2 to 3 years of relevant experience.
Previous experience writing documentation and procedural materials for multiple audiences.
Knowledge of SharePoint would be a plus (will be used for repository of documentation).
Superior written and verbal communication skills, with a keen eye for detail.
Extremely proficient writing skills.
Strong working knowledge of Microsoft Office.
Proven ability to handle multiple projects simultaneously, with an eye for prioritization.
Records/Library experience preferred.
The likely salary range for this position is $56,000 - $84,000, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.