Specialized Customer Support Assistant II - TS/SCI w/poly

Discover a career that is challenging, impactful, and mission-critical. Join our team as a Specialized Customer Support Assistant and make an impact on our customer. While you help us advance the mission, we’ll help advance your career.

As a Specialized Customer Support Assistant II, your day-to-day responsibilities will include:

• There are currently 2 staff employees that work with the contractor

• The office assists with day-to-day interactions with officers, including answering TELOS-related questions, and distributing materials

• The candidate will sit in a high traffic area within the office

• The candidate focus will be on building trust and relationships with program customers. Since travelers work in hard environments, it is essential to understand the traveler's history, story, needs and help them by providing the right services to them

• This position requires the ability to travel locally to transport materials between the office and the human performance facility 

WHAT YOU'LL NEED TO SUCCEED:

• HS Diploma and 2 years of relevant experience or equivalent combination of education and experience

• TS/SCI with Polygraph

•  This position is for one FTE (1860) hours, Preferred schedule from 7-3 or 8-4

• Proficient Word, Excel, Outlook, PowerPoint

• The position is on customer site

GDIT IS YOUR PLACE:

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certification

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays

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