Audio/Visual Engineer

Clearance Level
Network Engineering
Bethesda, Maryland
Hybrid Workplace
Key Skills For Success

Audio Visual Systems

Communication Protocols

Data Communication Networks


Unified Communications and Collaboration (UC&C)

REQ#: RQ142022
Public Trust: NACI (T1)
Requisition Type: Regular
Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.

Job Description

GDIT is seeking an Audio/Visual (A/V) Engineer to support the National Human Genome Research Institute (NHGRI).  In this role, you will serve as the primary subject matter expert for NHGRI ‘s A/V technology environment. You will support meeting and event management by providing virtual communication support, presentation assistance, and equipment maintenance services, as well as video-/web-conferencing virtual connections, hardware and software requirements, conference room reservations, room configuration set up and break down, presentation assistance, and videography.

This position requires occasional off-site and evening support.


Responsibilities and Duties:

  • Serve as primary Point of Contact (POC) with vendors in bringing innovative solutioning to the clients and teams
  • Work closely with vendors to generate current and future designs of conference rooms
  • Deliver high quality integrated conference room A/V solutions on schedule
  • Work closely with Senior Government Leadership to provide innovation of conference rooms
  • Provide Subject Matter Expertise (SME) to team and leadership to ensure clients’ schedule, performance, and budget targets are met
  • Provide support to operations and support teams, including root cause analysis, when conference room A/V issues arise
  • Cross-train team members on troubleshooting A/V issues
  • Stay abreast of technical, industry standards, and business knowledge of A/V and Video Teleconferencing (VTC) industry directions and trends
  • Create and maintain Standard Operating Procedures (SOP) and user guides
  • Manage and maintain all A/V technology and virtual communications equipment
  • Set up, install, test, operate, and maintain equipment for A/V conferencing and teleconferencing meeting needs
  • Perform A/V system deployments, including hardware and software
  • Monitor and track conference room scheduling/reservations
  •  Inventory and maintain all A/V equipment
  • Operate sound and visual equipment during live events
  • Perform maintenance actions, including inspections, service contracts, and upgrades
  • Install video switching devices, media converters, wall monitors/televisions, and video control devices that support AV systems
  • Conduct conference health checks to ensure all conference rooms are in working order at all times
  • Provide customer support during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, and WebEx setup
  • Respond and track service request tickets in ServiceNow
  • Participate in special projects as needed


Required Qualifications and Skills:

  • BS or additional four years of experience
  • Minimum of two years of A/V experience
  • Must be proficient using a variety of unified communications, including MS Teams, Zoom, Owl Meeting Pro 360 Cameras, Barco ClickShare, or videoconferencing (VTC) systems
  • Must be well versed in the control and integration of multi-room A/V systems
  • Good understanding of the interface between conference room A/V equipment and video teleconferencing codes
  • Experience with Crestron Scheduling Panels for Robin Booking Solution
  • Must be familiar with industry standards-based video-conferencing and other A/V and collaboration technologies and products, such as Video Recorders, Control Systems and Control Units, Tuners, Modulators, Amplifiers, TOA Audio Monitors, Plasma TV’s, HP Laptops Mac Book Pro Laptops, and/or Cisco  Cameras
  • Knowledge of principles, methods, and techniques used in A/V troubleshooting and support
  • Must be able to obtain a NIH Public Trust

Physical Requirements:

  • Moves equipment up to 50 pounds
  • Must be able to move throughout buildings on NIH Campus

Preferred Skills and Abilities:

  • Certified Technology Specialists (CTS or CTS-I)
  • Must be able to communicate effectively
  • Good organizational and analytical skills
  • Good interpersonal skills
  • Able to work independently with limited supervision
  • A/V and VTC system design experience

**Work Visa sponsorship will not be provided for this position.**


  • 401K with company match
    Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from



Work Requirements
Years of Experience

2 + years of related experience

* may vary based on technical training, certification(s), or degree

Travel Required


About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.