IT/Help Desk Specialist

Clearance Level
Top Secret/SCI
Help Desk
Fort Gordon, Georgia

REQ#: RQ47111

Travel Required: None

IT Maintenance Specialist Lead – Fort Gordon, GA – TS/SCI

Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.

Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques. Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware). Provides software and system troubleshooting and support. Provides technical support and training to end-users. Provides guidance and work leadership to less-experienced technicians, and may have limited supervisory responsibilities. Maintains current knowledge of relevant technology as assigned. Participates in special projects as required. May issues PKI tokens as a Trusted Agent/Enhanced Trusted Agent May configures Smartphones and provisions cellular service


Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.


5-8 years of directly related experience supporting information systems operations.

Contract requires:

DoD 8570.01-M IAT Level II Certification. I.e. CompTIA Security+

DoD 8570.01-M IAT Level II Computing Environment (CE) Certification as determined by the Program Manager within 6 months of employment

Please note that this position requires a TS/SCI clearance. Candidates must be able to obtain a CI Poly upon hire.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.