Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.
Join GDIT and be a part of the team of men and women that solve some of the world’s most complex technical challenges. The Navy NCIS program is searching for a ServiceNow Engineer/Developer to join their team in Quantico, VA.
The Naval Criminal Investigative Service (NCIS) is an organization of over 2,200 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the Department of Navy (DON) component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters.
This position is part of the IT Technology Development division within the NCIS ITD organization and performs the following functions:
Support the development and configuration of ServiceNow in a variety of areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Release/SDLC, Configuration Management (CMDB), Discovery, Project, Reporting, and SLAs.
Identify, create, and execute test cases for ServiceNow and other software platforms including the creation of ServiceNow Automated Test Framework functionality.
Collaborate with team members to define, analyze, understand and document business and technical requirements.
Design and develop / configure workflows, forms, scripts and underlying logic using SCRUM / Agile methodologies.
Perform ServiceNow version upgrades, on-premises
Offer technical solutions to address requirements, evaluate alternate solutions, and perform analysis to determine technical courses of action.
Lead (and organize) projects driving the design, creation, testing, and delivery of technical functionality.
Create technical architecture, design and user guide documentation.
Support business growth and proposal teams by writing proposal sections, providing guidance, and contributing to the creation of cost and effort estimates.
Author, review, and lead the creation of white papers and contract artifacts.
Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products.
Maintain current ServiceNow/industry certifications, while obtaining additional certifications.
BS or equivalent Computer Science or IT related degree
5+ years of relevant IT experience
5+ years of experience working with ITSM/ITOM/HR/ITBM/SecOpssolutions (any or all) in an enterprise environment
Linux experience, to include deployment of ServiceNow on Linux and knowledge of Oracle Database
Full stack/back-end development experience
ServiceNow Certified System Administrator credential
Top Secret with SCI eligibility
WHAT CAN GDIT OFFER YOU?
Excellent customizable health benefits (Medical, Dental and Vision)
401K with company match
Educational Assistance and eLearning
Flexible work week
Internal mobility team dedicated to employee advancement
Rewards and Recognition programs
Innovative and collaborative environment encouraging of highly motivated critical thinking
Years of Experience
5 + years of related experience
* may vary based on technical training, certification(s), or degree
CompTIA - Security+ - CompTIA
U.S. Citizenship Required
About Our Work
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.