Cyber Security Technician III (NIGHT SHIFT)

Clearance Level
None
Category
Cyber Security
Location
Bossier City, Louisiana
Hybrid Workplace
Key Skills For Success

Call Support

Cybersecurity

Help Desk Support

Security Operations Center (SOC)

REQ#: RQ166640
Public Trust: BI Full 6C (T4)
Requisition Type: Regular
Your Impact

Own your opportunity to manage the network that makes mission success possible. Make an impact by using your skills to deliver “One GDIT Network” for our clients.

Job Description

A career as a Cyber Security Technician III at GDIT means owning every opportunity to help support and advance our clients’ missions. At GDIT, cyber security is embedded into every aspect of what we do and we’re constantly evolving our cyber solutions to overcome our clients’ biggest challenges. This role will be hybrid based out of Bossier City, LA.

HOW CYBER SECURITY TECHNICIAN III WILL MAKE AN IMPACT 

  • Monitors and reports on call volumes, alarm responses, and incident reports to ensure appropriate levels of service are met  
  • Identifies and responds to incidents, to prevent or limit damage to assets, and report incidents 
  • IDS monitoring and analysis, network traffic and log analysis, prioritization and differentiation between potential intrusion attempts, determination of false alarms, insider threat and APT detection, and malware analysis 
  • Carries out triage on security events, coordinates incidents with Incident Management Team, IT operations, network engineering, and application teams  
  • Coordinates the development of reports from the SIEM, NIDS, and HIDS  
  • Provide updates to the daily security operations briefing 
  • Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.  
  • Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.  
  • May route calls to product line specialists, application, or system support specialists.  
  • Maintains and updates records and tracking databases.  
  • Alerts management to recurring problems and patterns of problems. 

WHAT YOU’LL NEED TO SUCCEED: 

  • HS/GED and 3+ years of relevant experience or equivalent years of experience
  • Help/Service Desk/Call Center experience
  • ​Familiarity w/ security practices and networking, ticketing, and reporting
  • Ability to obtain and maintain a Public Trust​
  • Security+ certification is required to start.
  • ITIL v4 required within 90 days of hire
  • US Citizenship is required due to the client and nature of the work

NICE TO HAVE:

  • BA/BS degree
  • Security Tools experience such as Tenable, MacAfee ePO, Splunk, Palo Alto, Forescout, RSA Netwitness as well as platform experience such as Linux and Windows 

GDIT IS YOUR PLACE: 

  • 401K with company match 
  • Comprehensive health and wellness packages 
  • Internal mobility team dedicated to helping you own your career 
  • Professional growth opportunities including paid education and certifications 
  • Cutting-edge technology you can learn from  
  • Rest and recharge with paid vacation and holidays 
Work Requirements
Years of Experience

3 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

CompTIA - Security+ CE - CompTIA

Travel Required

None

Citizenship

U.S. Citizenship Required

About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.