Information and Knowledge Manager

Clearance Level
Top Secret
Systems Analysis
Suffolk, Virginia

REQ#: RQ104873

Travel Required: 10-25%
Public Trust: None
Requisition Type: Regular
  • Manage the US CIAV Information/Knowledge Management (IM/KM) program and provide support to the customer lead.
  • Promote organization-wide knowledge sharing to ensure US CIAV information is shared internally to support operations and externally with CIAV partners and stakeholders.
  • Promote collaborative tools, such as activity rooms, to facilitate idea and work sharing among internal teams, external partners, and stakeholders.
  • Provide support to establish and nurture communities of practice, workshops, one-on-one guidance, and resolution of IM/KM issues.
  • Monitor and evaluate knowledge sharing programs, external benchmarking, and evaluation of programs and opportunities.
  • Disseminate information about the organizations knowledge sharing program to internal and external audiences, organize knowledge sharing events, such as site visits and interviews, maintain communications and knowledge sharing across the organization, participate in orientation and training sessions, and prepare brochures, presentations, and related documents.
  • Manage electronic and manual publications and forms development, design, control, storage, and dissemination.
  • Provide guidance to ensure publications and forms meet prescribed style, format, legal and statutory requirements.
  • Establish and maintain records management.
  • Create manual and automated file plans.
  • Apply file cutoff procedures and disposition/retrieval of records.
  • Comply with Privacy Act and Freedom of Information Act procedures and provide assistance to ensure compliance.
  • Provide records management training.
  • Coordinate and document information systems maintenance records.
  • Provide customer service to assist in operation, restoration, and configuration of information systems.
  • Develop and implement information sharing web sites and pages; assist others in content management of web sites and content.
  • Monitor and manage information system security programs.
  • Maintain the CIAV action item list, track, and post scheduled travel to the CIAV portal page.
  • Responsible to maintain and track progress of action items on the US CIAV National Lead’s Action Items list.
  • Provide technical writing and editing expertise and maintains documents and templates to ensure a standardized set of deliverables to the ultimate stakeholders.
  • Reviews US CIAV documents for format, spelling, usage, and clarity.
  • Assist with identification and scheduling of conference locations, and coordinates for teleconference capability to support CIAV meetings for U.S. and overseas locations.
  • Identify and recommend emergent technologies that may result in improvements to current processes.
  • Proactively supports the US CIAV National Lead, Deputy National Lead, and the program support team for meetings, workshops, and working groups.
  • Builds presentations and prepare documents to convey the national lead’s strategic communications objectives and support routine US CIAV correspondence.
  • Organize material to ensure the National Lead and others can access and locate information required for meetings.
  • Participate in special projects as required.

Required Qualifications:

•             10 years of directly related computer systems and technical writing/editing experience.

•             Demonstrated experience with military Service and/or Joint C2, to include JTF, CCMD, and component level knowledge.

•             Demonstrated experience in the preparation of reports and other routine documents for submission.

•             Demonstrated experience with information and data management on portals and information repositories (SharePoint, Inteldocs, etc.)

•             Advanced proficiency in MS Office programs - Word, Excel, Publisher, Visio, and Power Point.

Education:  Bachelors degree in an associated discipline or the equivalent from an accredited college/university; or a minimum of ten (10) years specific and related responsible command and staff experience in the U.S. military inclusive of the following (may be gained concurrently across several positions).

This position requires being fully vaccinated against COVID-19 by January 18, 2022 or the start date, if after January 18. Individuals who work in or reside in Texas or Montana or work outside of the United States may be excluded from this requirement.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.