Help Desk Technician - TS/SCI with Polygraph

Clearance Level
Top Secret SCI + Polygraph
Category
Systems Administration
Location
Las Cruces, New Mexico

REQ#: RQ61110

Travel Required: 10-25%
Public Trust: None
Requisition Type: Regular

We are GDIT. The people supporting and securing

some of the most complex government, defense,

and intelligence projects across the country. We

ensure today is safe and tomorrow is smarter. Our

work has meaning and impact on the world around

us, but also on us, and that’s important.

GDIT is your place. You make it your own by

embracing autonomy, seizing opportunity, and

being trusted to deliver your best every day.

We think. We act. We deliver. There is no

challenge we can’t turn into opportunity. And our

work depends on a Help Desk Technician joining our team to

support our government client’s  activities in the Southwest locations.

At GDIT, people are our differentiator. As a Help Desk Technician supports and

manages the responsibilities of the successful completion of all tasks in assigned projects.

  • Independently provides advance level technical interpretation and solutions in the management of networks, software, hardware, configurations, and architectures.
  • Troubleshoots system hardware and software specific issues that are moderate to high complexity in scope.
  • Trains end users on the proper use of hardware and software.
  • Performs advance software installations and upgrades to operating systems and layered software packages.
  • Monitors and tunes the system to achieve optimum performance levels.
  • Ensures workstation/server data integrity by implementing standard software and hardware solutions.
  • Independently ensures data/media recoverability by following a schedule of system backups and database archive operations.
  • Conducts advance hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
  • Ensures that performance and security of computers meet the needs of network users.
  • Applies practical knowledge of job area typically obtained through advanced education and work experience. May provide guidance to less-experienced personnel.
  • Evaluates existing systems and assists with planning long-term strategies.
  • May coach and review the work of less-experienced professionals.
  • Participates in special projects as required.


DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 5+ years of experience

  • Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA A+ CE, CompTIA Network+ CE, CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP), OR Cisco Certified Network Associate (CCNA)-Security. CompTIA Security+ CE is the preferred certification. In addition must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.

Because of the sensitive nature of the work being done for this government client, all candidates must hold a TS/SCI with Polygraph.

As part of your role/function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties, you will be subject to additional IT system monitoring, and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero tolerance policy for security violations.


GDIT is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

At GDIT, our "People First" culture commits to every employee feeling valued and supported throughout their career.  Our comprehensive Total Rewards package – including programs focused on financial, physical, emotional and social well-being – demonstrates this commitment.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.