Communication - The successful candidate will be skilled in clearly and succinctly communicating with customers and co-workers. The candidate will demonstrate both verbal and written communication skills.
Motivation - The successful candidate will be motivated to complete task/projects in a timely and professional manner.
Positivity - The successful candidate will be able to provide a positive demeanor when interacting with customers and co-workers.
Trustworthiness - The successful candidate for this position will consistently demonstrate integrity by being open and honest.
Responsibility - The successful candidate will take responsibility for both the successes and failures of his or her work.
Accountability - The successful candidate will be held accountable for his or her actions.
Commitment - The successful candidate will demonstrate the willingness to put in the extra hours to complete an assignment. Similarly, the successful candidate will keep promises and commitments.
Flexibility - The successful candidate will understand that last-minute changes always occur at work and will demonstrate flexibility by accepting whatever changes come their way.
Execute daily service orders as required
Install telecommunication hardware, including Category 6 cabling
Perform routine maintenance
Analyze connectivity issues
Test, locate, and repair equipment problems
Dress, terminate and test cables and components
Maintains telecommunications equipment and installs, rearranges and removes equipment and associated wiring
Verify service by testing circuits and equipment
Read and interpret circuit diagrams and electrical schematics
Work varying hours including possible mandatory overtime, weekends and holidays, evenings, on-call duty, works between various office locations
Participates in special projects as required
Follow all company as well as US Government/DOE policies and procedures
REQUIRED SKILLS AND ATTRIBUTES:
5+ years of overall related experience
2+ years of related telecommunications experience
2+ years working knowledge of TDM networks
2+ years of experience with voice and data cabling circuits/standards such as: analog, digital, POTS, PRI, BRI, CAT-3, CAT-5, CAT-6, and Fiber Optics.
Ability to communicate
Ability to work independently with minimal supervision.
Ability to work effectively as a member of a team to accomplish tasks and resolve technical issues.
Ability to work in a high-demand, fast-paced environment.
Ability to work with power tools
Ability to work on a ladder as required
Ability to lift at least 50 pounds
Ability to obtain and maintain a U.S. Department of Energy Q level security clearance
PREFERRED SKILLS AND ATTRIBUTES:
Bachelors Degree in a related technical discipline, or the equivalent combination of education, technical training or work experience
Strong customer service experience is highly preferred
Experience with basic data networking
Experience with various models of Cisco Voice over IP phones
Experience supporting a U.S. Government customer
Bachelors Degree in a related technical discipline, or the equivalent combination of education, technical training or work experience.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.