High Performance Computing (HPC)
Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.
GDIT is seeking an experienced High Performance Computing (HPC) Service Delivery Manager to lead and support the scientific community for our customer with the National Institute of Allergy and Infectious Diseases (NIAID).
Our Cyber Infrastructure Support Services (CISS) Team provides comprehensive infrastructure, application, cybersecurity, and end-user support for enterprise and scientific community customers at NIAID. Our Scientific IT team is responsible for enabling High Performance Computing and its associated infrastructure, scientific applications and instrumentation, and end-user support to NIAID’s intramural research community. This team serves as a customer-facing presence for the NIAID research community, providing a single point of support for new initiatives, ongoing projects, and scientific IT support needs. In this role, you will lead a team of administrators, engineers and support staff providing services to a scientific user community of approximately 4500.
In addition to IT operations, you will be responsible for developing and implementing customer support policies and procedures with a focus on metrics driven execution to ensure that services are delivered to our client on time and efficiently. You must be able to simultaneously manage various duties and obligations such as project and team management to ensure customer satisfaction while enhancing the caliber of services delivered.
** PLEASE NOTE: This position is primarily remote, but you must reside within commuting distance to the client site in Rockville, MD and be able to be onsite as required to meet contractual obligations and project needs.
Responsibilities and Duties:
Required Qualifications and Duties:
Desired Qualifications and duties:
8 + years of related experience
* may vary based on technical training, certification(s), or degree
U.S. Citizenship Required
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.