Please take this opportunity to join one of GDIT’s fastest long-standing growing programs! US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) is a cutting edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team.
This position is responsible for implementing, managing and maintaining the US BICES-X enterprise systems infrastructure, providing systems incident response, escalation, and meeting systems service availability, security and monitoring requirements to provide real-time service operations visibility for all US BICES-X services.
Manages the functionality and efficiency of a group of computers running on one or more operating systems.
Maintains the integrity and security of servers and systems.
Sets up administrator and service accounts.
Maintains system documentation
Interacts with users and evaluates vendor products.
Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.
Develops and monitors policies and standards for allocation related to the use of computing resources.
May program in an administrative language.
Develops and implements testing strategies and document results.
Provides advice and training to end-users.
Provides guidance and work leadership to less-experienced staff members.
Maintains current knowledge of relevant technologies as assigned.
Participates in special projects as required.
**Shift work required**
5+ years of experience required.
Must possess and maintain a Secret Clearance
BA/BS degree or equivalent work experience required
IAT Level 2 or higher required.
Experience with IT Service Management (ITSM), Tier 0-3 ticket escalation and notification procedures.
Experience with user, administrative and service account creation and management
Experience with direct customer support for both internal and external customers.
Experience with Server STIGs, patching and vulnerabilities.
Experience with Group Policy, and Windows PowerShell
Experience with Multiple OS and Scripting Languages
Experience with the principles, methods, and techniques used in Microsoft Server 2008, 2012, AND 2016 administration, troubleshooting and support.
Experience with implementing and maintaining systems documentation.
Experience with developing training for both internal and external customers.
Must be willing to work shift work.
Microsoft MCSA or MCSE Certification (Must be acquired within 120 days of hire)
Experience with Customer Support and Incident Management
For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.