Configuration Manager - TS/SCI - Kelley Barracks - Germany

Check out this great opportunity to join one of GDIT’s fastest long-standing growing programs!  US Battlefield Information Collection and Exploitation Systems eXtended (US BICES-X) is a cutting-edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team.  We are seeking a Change and Configuration Analyst who can work independently – please read below!

Responsibilities:

• Provides configuration and change management support to assigned projects.
• Analyzes and processes complex engineering change requests (CRs) to determine the impact on the overall system.
• Ensures configuration identification by reviewing design release documents for completeness, proper authorizations, and system updates.
• Manage configuration management database (CMDB) audits and documents results.
• Aids in the development of configuration and change management policies based on program requirements.
• Identifies requirements and coordinates the development and implementation of computer-based configuration/data management systems and related support activities.
• Provides guidance and training to managers, site leads, engineers, systems and network administrators regarding configuration and change management procedures.
• Applies comprehensive knowledge of ITIL principles, methods, techniques and best practices to configuration management and change management.
• Assists with maintaining the local Definitive Media Library and and CMDB Product Catalogs.
• Serves as local Subject Matter Expert (SME) for Change and Configuration Management for supporting external requests, data calls, and Contract Deliverables (CDRL) reporting to the Program Office.
• Provides guidance and attends and participates in weekly Technical Review Board and Change Advisory Board (TRB/CAB) meetings.
• Participates in special projects as required.

Qualifications

Required Qualifications:

• 5+ years of Configuration Management / Change Management experience required.
• 5+ years of industry experience.
• Must possess a TS/SCI Security Clearance.
• BA/BS required

Preferred Qualifications:

• ITIL V4 Foundation or possess equivalent higher certifications.
• Experience supporting multinational customers preferred.
• Ideal candidate will have experience in:
  • Utilizing Tableau, JIRA, ServiceNow, SCSM or other tools used to manage and control daily work and process improvement initiatives.
  • Serving as local Subject Matter Expert (SME) for Change Management, Configuration Management, Baseline Configuration and the procurement process for supporting external requests, data calls, and Contract Deliverable (CDRL) reporting to the Program Office.
  • Processing service request and change request tickets using SCSM/ServiceNow or similar ticketing tool.
• Additional specific certifications may be required, depending on job assignment.
• The work is typically performed at client site locations, which requires proper safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment.

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