GDIT is seeking candidates to support the US Army Intelligence and Security Command (INSCOM). Under the I2TS 3 task order, INSCOM ensures reliable, uninterrupted availability of Command, Control, Communications, Computers, and Information Management (C4IM) including: networks, hardware, software, engineering, and specialized tools at the point of customer need to support INSCOM's mission. INSCOM and its MSCs provide the enabling layer to connect the Army and its tactical formations to defense and national intelligence agencies via tactical networks. The ability to provide mission critical intelligence is dependent on the successful use of its information technology (IT) networks worldwide.
Principal Duties and Responsibilities:
An I2TS 3 Hardware Support/Maintenance Technician:
Conducts hardware maintenance and minor installations on equipment listed in the specified task order and understands the inter-operational relationships of all components to the extent required to perform maintenance services
Undertakes minor system tasks (e.g., loading software, rebooting systems) in support of hardware maintenance and operations functions
Installs and incorporates new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions)
Operates and applies automated hardware management and diagnostics systems (to include remote management and diagnostics) and interprets findings to maintain, repair, or upgrade hardware
Plans, executes, and provides recommendations for preventative maintenance as approved by government personnel
Provides recommendations on spares, spares program, planning, and tracking operational spares and bench stock
Provides technical assistance to responding field service personnel
Assists in repairing computers, printers, digital senders, etc.
Desirable Skills / Experience:
Perform STIGs & IAVA implementation for system devices, perform imaging of systems, CERP replacement, etc.
Ability to interact with customers on a daily basis providing guidance and procedures concerning account requests, e-mail, home directories, file access/storage, local procedures, etc. as required to ensure mission success
Perform Level I/II Active Directory functions such as unlocking accounts, creating and issuing accounts, etc.
High School diploma/GED with 10 years of related experience, or Associates degree with 8 years of experience, or Bachelor's degree with 6 years of experience
Required Security Environment Certification: CompTIA Security+ CE or equivalent
Required Computing Environment certification: MTA 98-349, Windows Operating System Fundamentals (Must be willing to obtain within 6 months of hire)
Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract
Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.