With minimal supervision, the Tier 3 Systems Administrator works as part of an enterprise team to provide support on multiple Department of Defense (DoD) networks and enclaves. Will manage services in a mostly virtual environment using on-premise hardware and perform regular hardware and software updates. Performs installation, repair, and preventative maintenance of Data Center servers and related software. Provides technical support and troubleshooting to Tier 1 & 2 support. Ensures servers are in compliance with DISA Security Technical Implementation Guides (STIGs), FRAGOs, MTOs and other tasking orders. Deliver technical support to the Enterprise components as required. Additionally, must be able to implement system management tactics, techniques and procedures (TTP) outlined by SOCOM, and as needed, support ancillary Data Center Services.
Reads, understands and applies complex technical information; master new computer technology; maintain cooperative working relationships. Interacts with other Tier 1, 2 and/or 3 teams or contractors to restore service and/or identify core problems. Clearly communicate technical solutions in a user-friendly, professional manner to end users and customers. Participates in new application and hardware rollouts, testing, and special projects as needed. Works on assignments that are moderately complex in nature.
Provides additional systems administrative support as required in additional areas such as Active Directory, System Center Configuration Manager (SCCM), Exchange, Information Security, File Shares, PKI, and Virus protection.
Bachelors Degree in Computer Science or a related technical discipline; or the equivalent combination of education; technical certifications or training; or work experience.
2-3 years in at least three of the following areas: VMware, NetApp, VDI, Active Directory, SCCM, Exchange, Information Security, Desktop applications.
2-3 years configuration, troubleshooting, and maintaining Microsoft Windows Server 2012R2, 2016, 2019, and Windows 10 Desktop.
Ability to support 24x7x365 work schedule, shift work and travel as required, in support of customer initiatives
Knowledge of Networking fundamentals
Exposure to DoD Configuration Management, Information Assurance, and Systems Lifecycle Management processes
Self-starter, motivated, shows initiative, and learns fast
Ability to work on multiple projects simultaneously
Ability to create and maintain sustainment documentation
Creating and updating systems lifecycle documentation, as required
Must maintain DoD 8570 compliance. Security + required to start.
Applicable certifications required for position.
DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 5+ years of experience
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.