Case Management Program Monitor

Clearance Level
Functional Experts
Washington, District of Columbia

REQ#: RQ104274

Travel Required: 25-50%
Public Trust: NACI (T1)
Requisition Type: Regular

The Case Management Program Monitor conducts monitoring reviews, writes monitoring reports, and designs monitoring toolkits for HHS/ACF funded programs that serve refugee populations.


  • Performs on-site and remote monitoring reviews to ascertain recipient compliance with program requirements and collect data on programmatic outcomes

  • Conducts individual and/or group interviews with recipient staff, program participants, and external stakeholders about program administration, operations, quality of services, and program outcomes

  • Reviews program data, including recipient program documentation, pre-monitoring questionnaires, and client or medical case files, to determine compliance with grant requirements and policies and procedures

  • Identifies any recipient potential promising practices and technical assistance needs

  • Advises recipient and federal staff of preliminary monitoring findings

  • Writes monitoring reports containing in-depth analyses and assessments of findings

  • Updates monitoring tools, as needed

Other Activities

  • Provides training or guidance on selected monitoring and evaluation-related topics for team members and federal staff, as needed

  • Contributes to the development and writing of monitoring and evaluation analysis reports and other related deliverables

  • Participates in meetings as required and assists with additional projects, as needed


BA/BS or equivalent with a focus in social work required, with 5 years of experience. Advanced degree in social work (MSW) preferred.

Experience, Knowledge, Skills, Abilities


  • 3-5 years of case management experience working with minors, survivors of torture, immigrants, refugees, and/or underserved populations

  • 1-3 years of monitoring and evaluation experience

  • Exceptional analytical skills

  • Exceptional written and verbal communication skills

  • Expertise with MS Office suite of tools


  • Experience working on refugee-related programs or issues

Additional Requirements

This position requires a Public Trust Clearance or the ability to obtain it. Long-distance travel to other cities within the U.S. is required and will be reimbursed per federal travel regulations.

This position requires being fully vaccinated against COVID-19 by January 18, 2022 or the start date, if after January 18. Individuals who work in or reside in Texas or Montana or work outside of the United States may be excluded from this requirement.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.