At GDIT we build cutting-edge applications that help the end user accomplish their mission.
GDIT is your place. You make it your own. Bring your creativity to help us find simple solutions to complex problems. By owning your opportunity at GDIT, you’ll play an essential part in preparing our nation for the future. Our work depends on a Functional Analyst joining our team to support CMS Premium Stabilization Program activities at Windsor Mill, MD.
At GDIT, our employees are driven, resourceful, and unwavering. The Functional Analyst position will coordinate the day-to-day operations of the Risk Adjustment and Reinsurance (RARI) and Reinsurance contributions (RIC) programs. The person in this position will work directly with and report to the Product Manager to ensure the success of the program, including team collaboration, client relationships, coordination of program activities, schedule and task tracking, and other support responsibilities.
Roles and Responsibilities
Customer-facing representative for the project team responsible for liaising between customers and developers and communicating technical needs and limitations to a non-technical audience.
Collaborate with internal and external stakeholders to analyze information needs and functional requirements
Analyze client requests and provide direction on best way to support needs. Communicate and collaborate with external stakeholders and the internal project team to analyze information needs and functional requirements.
Understand and communicate the goals and needs of the customer and collaborate with IT teams to determine an approach that will support the customer.
Adjust rapidly to shifts in priorities and manage multiple tasks simultaneously that may include staff support relating to current operations.
Produce and review substantive and complex documentation reflecting detailed knowledge of functional areas.
Work closely with the inquiry response and education, training, and outreach teams to deliver training materials and other documentation.
Coordinate and facilitate meetings as needed to ensure program objectives are met.
Provide timely schedule inputs and status reporting to PSP management and alert of any issues or risks.
Work complex helpdesk cases for assigned products and program areas.
Provide customer briefing and presentation support.
Required Skills and Experience:
Bachelors with 5+ years or Associates Degree with 7+ years of relevant experience
Experience in coordinating throughout the SDLC on a software development implementation project team
Experience analyzing, documenting, and communicating system and business processes
Ability to effectively present information and respond to questions from clients and internal stakeholders
Strong Microsoft Office skills (including Word, PowerPoint, and Excel)
Experience working with Waterfall, ITIL, and Agile development frameworks
Candidate Must Be A US Citizen or Green Card holder to be considered for this position
Desired Skills and Experience:
Ability to resolve issues with little oversight; ability to gather and analyze information skillfully and develop alternative solutions
Excellent oral and written communication skills, with a demonstrated ability to communicate complex topics to management and other stakeholders
Supervisory or project management experience
Health Care Industry, Centers for Medicare and Medicaid Services (CMS), or other Federal Government contracting experience
Experience developing instructional materials or delivering training
Attributes for Success:
Strong interpersonal skills to collaborate with customers and internal cross-functional teams
Ability to work independently as well as interact regularly with government and non-government stakeholders at multiple levels of authority
Excellent analytical skills, including the ability to integrate information from multiple sources
Self-motivated, well-organized, and strict attention to detail
Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; Critical thinking and creative problem solving
Ability to understand and manage customer expectations and software implementation methodology
Ability to prioritize and work on multiple projects at the same time, including the ability to plan, prioritize, and execute multiple initiatives/deadlines autonomously and shift priorities as necessary.
WHAT GDIT CAN OFFER YOU:
Full-flex work week
401K with company match
Challenging work that makes a real impact on the world around you
Diverse, highly collaborative teams
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.