GDIT is looking for a detail oriented Configuration Manager to join our team supporting the Network Enterprise Technology Command (NETCOM) out of Ft. Huachuca, Arizona. The Configuration Manager will be a part of a diverse team supporting a globally distributed information system.
Manage the day to day activities of the configuration and change processes, including establishing priorities and work assignments
Ensure the configuration management process is documented, introduced, and implemented according to guidelines from the process owner.
Lead and support configuration change tracking and documentation control to include, but not limited to concepts of operation, requirements identification and documentation, preliminary and detailed system definition, systems and application interfaces (point-to-point and APIs), system design review, performance monitoring tools, and production software.
Conduct change and configuration management at the project and program levels for systems, services, and capabilities developed using traditional and agile methods.
Perform audits on CMDB and CIs while keeping it updated.
Track compliance to policies and procedures and resolving / escalating any compliance issues
Review critical incident outage resolution results, responses, and dispositions of failed changes due to CMS related issues
Facilitate communication and engage business and IT management to encourage configuration management efforts and value proposition
Engage with strategic projects to ensure Configuration Management can deliver required CMS functionality within project timeframes
Review significant IT infrastructure changes to ensure impacts to configuration management data are properly addressed
Mentor the organization on Configuration Management services, concepts, policies and procedures
Chair the Configuration Control Board (CCB) and enacts changes as directed
Lead the development and maintenance of baselines.
Apply ITIL methodology and lead configuration management activities
Ability to participate in special projects as required
May be assigned as a team lead
MA/MS or equivalent years of experience
Knowledge of BMC Remedy ticking system, specifically the change and configuration management modules.
Experience and knowledge of change management principles, methodologies and tools
Ability to clearly articulate messages to a variety of audiences
Must be a team player and able to work collaboratively with and through others
10 or more years configuration or change management experience
Secret DoD Security Clearance
ITIL v4 Foundations within 6 months of hire.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.