Provide phone and help desk support for off-site and local users.
Provide technical support and troubleshooting for software applications loaded on desktop and laptop computers that communicate to/from the application servers and third-party support agencies.
Applies diagnostic techniques to identify problems; investigate causes; and recommend solutions.
Provide end-user guidance and instruction to install and configure application software.
Provide end-user software resolution and recovery support.
Maintains current knowledge of relevant technologies as assigned.
Participate in special projects as required.
Experience with one or more of the following desired:
- Air Force Way (AFWAY)
- Automated Civil Engineer Systems (ACES)
- Aviation Resources Management System (ARMS)
- Cargo Movement Operations System (CMOS)
0 Enhanced Maintenance Operations Center (EMOS)
- Integrated Logistics Systems-Supply (ILS-S)
- Interim Work Information Management System (IWIMS)
- Logistics Module (LOGMOD)
- Online Vehicle Interactive Management System (OLVMIS)
- Program Budget Enterprise Service (PBES)
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.