GDIT is looking for a Management Analyst / Systems Analyst at Andrews AFB, MD
EACN consists of operational network equipment known as A2G2s that provides/supports access to the DOD GIG for US Senior Leaders to access voice, video and data services while airborne. EACN consists of the following equipment: Cisco routers, Cisco switches, Cisco Unified Call Manager (UCM), Sonus VX appliances, High Assurance Internet Protocol Encryption (HAIPE) Inline Network Encryptor (INE), SkyX, Cisco WAAS data accelerators, McAfee firewalls, Juniper VPN appliance, Sourcefire network defense sensors, VMWare servers, CommVault, and Storage Area Network (SAN). EACN consists of the following network applications and software: AF Standard Desktop Configuration (SDC) v3. 5 and higher, MS Active Directory 2012, MS Server 2012, MS SQL 2012, MS Office, MS Visio, Red Hat Enterprise Linux, Solarwinds Orion, CommVault, Remedy Action Request System (ARS) service management, Sonus VX Watch, Sonus VX Builder, Sonus VX Gate, Putty, Windows Server Update Services (WSUS), Cisco Access Control Server (ACS), Cisco Unified Communications Manager (UCM), Cisco Unified Border Element (CUBE), Cisco VPN software and configuration, Cisco Unified Communications Services (UCS), KLAS Voyager Executive Communications Kit (ECK), Cisco 2901 Voice Telephone and System, Cisco 2901 IOS, Symantec/McAfee Antivirus, Host Based Security System (HBSS), Assured Compliance Assessment Solution (ACAS), WinSCP, and Wireshark.
What youll be doing:
Provide IT Support for the GNOC.
Support and maintain organizational computer systems and mobile devices.
Some requirements include working knowledge of IT service management tools such as BMC Remedy, JIRA, ServiceNow, or other digital workflow management software. This includes training and coordinating ticket resolution with IT support agencies, defining and implementing IT policies, processes and procedures to ensure a high level of customer service.
Other requirements include managing EACN IT resources along with outsourced vendors supporting the IT operation.
Work with other team members and be able to effectively relay IT status reports and provide an active role in problem resolutions and service requests. Microsoft SharePoint Training (Ex: Microsoft 365 Fundamentals).
What we require:
BS and 2+ years of experience or
HS/GED and 6+ years of experience
Microsoft SharePoint Training (Ex: Microsoft 365 Fundamentals) experience
Top Secret Clearance
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.