Help Desk Management
Help Desk Operations
Help Desk Systems
IT Service Desk
Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
We are GDIT. The people supporting and securing
some of the most complex government, defense,
and intelligence projects across the country. We
ensure today is safe and tomorrow is smarter. Our
work has meaning and impact on the world around
us, but also on us, and that’s important.
GDIT is your place. You make it your own by
embracing autonomy, seizing opportunity, and
being trusted to deliver your best every day.
We think. We act. We deliver. There is no
challenge we can’t turn into opportunity. And our
work depends on a Systems Administrator joining our team to
support our government client’s activities in their locations.
At GDIT, people are our differentiator. As a System Administrator supports and
manages the responsibilities of the successful completion of all tasks in assigned projects. Manages the functionality and efficiency of a group of computers running on one or more operating systems.
Use procedures to perform identification, troubleshooting, and diagnosis of failures and restore system capability to operations.
Analyze, diagnose, and isolate failures to hardware.
Directly replace or coordinate replacement of hardware failures.
Collect data for proper escalation and resolution by Tier 2/3.
Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
2+ years of directly related experience in systems administration and analysis.
Shift work is on a rotating Panama Schedule.
Schedule 1 Schedule 2
Work - Mon, Tues Off - Mon, Tue
Off - Wed, Thur Work - Wed, Thu
Work - Fri, Sat, Sun Off - Fri, Sat, Sun
Off - Mon, Tue Work - Mon, Tues
Work - Wed, Thu Off - Wed, Thur
Off - Fri, Sat, Sun Work - Fri, Sat, Sun
Shifts are 6 AM to 6 PM, 6 PM to 6 AM
Candidate must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE OR CCNA-Security certification. Security+ CE Certification preferred. In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Certification within six (6) months of Hire Date.
As part of your role/function on the program; you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties; you will be subject to additional IT system monitoring; and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero tolerance policy for security violations.
Due to the sensitive nature of the work being done for this government client, all candidates must hold a TS/SCI with Polygraph.
3 + years of related experience
* may vary based on technical training, certification(s), or degree
CompTIA - Security+ CE - CompTIA
U.S. Citizenship Required
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.