Systems Administrator (Operations 24x7 Support)

Clearance Level
Top Secret/SCI
Systems Administration
Springfield, Virginia

REQ#: RQ130414

Travel Required: Less than 10%
Public Trust: None
Requisition Type: Regular

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.

We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on TS/SCI level cleared Systems Administrator joining our team to support our Intelligence customer in Springfield, VA.

In this role, a typical day will include:

***Shift Hour: (Sun-Wed / Days / 5:30AM-5:30PM) ***

Manages the functionality and efficiency of a group of computers running on one or more operating systems

The Data Center operations technician is responsible for the operations, maintenance, and monitoring of data center operations and supporting infrastructure. This is a mid-level position into a 24/7 Data Center operations group

The Data Center operations technician actively provides tier 2+ network monitoring and systems administration & support of Data center Operation in support of critical CONUS and OCONUS operations. The Data Center Ops team is responsible for detailed operations documentation and reporting of events with follow through until resolution.   The team operates 24/7/365 and must follow operational procedures and guidelines established by leadership to include some knowledge of business structure and interdependencies between departmental applications.


•Conducts real-time, pro-active monitoring of all compute and local area networking resources within the data centers (including Virtual Infrastructure, data center LAN, virtual servers, Storage solutions, databases) across multiple sites.

•Identify, analyze, responds, triages, and troubleshoot/resolve system alerts indicating issues with data center components.

•Conducting hands-on administration of virtual machines, hosts, and devices via vCenter, remote desktop protocols, and other virtualized management interfaces. Administration consists of, but is not limited to: assessing all virtual resources, consoling into virtual machines, creating/deleting virtual snapshots, fully triaging virtual server issues, and restarting virtual machines.

•Support diagnoses and troubleshooting of problems/issues with the virtualization environment including Microsoft Windows and Linux O/S systems.

•Provide systems diagnostics and availability monitoring and reporting/escalation services

• Perform incident capture, verification, diagnostics and escalation

•Within established procedures, responds to end user requests for technical support and assistance.

• Provides first response for all associated, technical engineering lanes within the data center

• Manages, record and tracks compute configuration changes as approved by Configuration Change Control Boards

•Create and maintain standard operating procedures and operational reporting protocol for the purpose of communicating system and network health with upper management, government customers, mission partners, ASPs, and agency executives.

• Interact with vendors to coordinate the maintenance and replacement of hardware that effects high and critical systems and environments

• Maintain extremely accurate, high level reporting of all issues

• Maintains current knowledge of relevant technology as assigned.

****Shift Hours: (Sun-Wed / Days / 5:30AM-5:30PM) ****


Bachelor's Degree in Computer Science, Information Technology, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

•5+ years of directly related experience in systems administration of preferably Windows and Linux OS systems.

•Direct technical experience in Virtualization administration, preferably VMWare.5+ years of experience working in one or more of the following areas: Data center Operations, Network Ops Center Operations, Enterprise-level network monitoring and/or virtual infrastructure monitoring.

•2+ year providing Operation and Sustainment support for the virtualization environment.

•Familiarity with current data center infrastructure.

•Maintain current industry knowledge of development concept, practices and procedures

•Develop an in-depth understanding of the ITEMS Data Center Services baseline capabilities, design and objectives.

•Provide systems diagnostics and availability monitoring and reporting/escalation services

•Perform incident capture, verification, diagnostics and escalation. Position is expansive and additional responsibilities can be added

•High level understanding of data center components

•Must have current 8570 IAT II Level Certification (CNA-Security, GICSP, GSEC, Sec+ CE, SSCP) or higher.

•Desired solid understanding of the ITIL framework

•Must have current TS/SCI security clearance

Skills and Abilities:

•Advanced knowledge of systems engineering principles, methods, and techniques.

•Knowledge of the current industry hardware, software, and equipment.

•Professional certification in one or more relevant technologies

Required Skills:

•Working familiarity of VMware ESX 6.0/6.5/6.7

•Working familiarity of Windows Server 2008R2/2012R2/2016

•Working familiarity of Unix/Linux

•Strong understanding of enterprise networks including load balancers, routers, switches

•Experience with enterprise–level monitoring suites/software preferably BMC TrueSight, SolarWinds

Desired Skills:

•Ability to identify trends and drive key metrics

•Ability to make correct data-driven judgments

•Ability to work independently and manage multiple task and priorities for operational deliverables

•Ability to analyze and troubleshoot using Window server logs, monitoring and network analysis tools

•Remedy and/or ServiceNow Experience a plus

•Technical written & verbal communication skills (technical writing)

•Experience supporting Intelligence and/or DoD Community

COVID-19 Vaccination Requirement: To protect the health and safety of its employees and to comply with customer requirements, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.


About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.