The NCR DOIM uses ITIL best practices as a framework for a mature IT Service Management model. The System Admin Support position is a role supporting general administration of the NCR NEC server environment. This position requires knowledge of Internet protocols, practices, regulations, and security issues. System hardening based on DOD STIGs will be needed for the upcoming Command Cyber Readiness Inspection. The candidate must have experience with administration of Microsoft Windows 2016/2019 servers in a DoD environment as well as experience with mitigating DoD STIGs on IIS servers.
Essential Duties and Responsibilities:
Support, manage, configure and troubleshoot a VMware infrastructure
Responsible for installing, configuring, and maintaining 2016/2019 servers
Manage Active Directory objects and group policy
Perform utilization analysis on existing infrastructure and provide proposals for upgrades and/or replacement
Perform general system administration activities. Recommend and install upgrades, patches, new applications and equipment
Perform system testing and troubleshooting of servers as required
Configure and manage off-site storage of backup, including backup of relevant data, encryption of relevant backup data and restoration
Assist end users with server/network related issues
STIGing IIS and Windows application servers
IIS configuration and management including using SSL, understanding Application Pools, creating virtual directories and reviewing/analyzing logs
Ability to organize and plan work independently or collaboratively
Excellent written, verbal, and presentation communication skills, outstanding customer service, team building, and consensus building skill are a must
Analytically inclined with attention to detail and accuracy and consistent follow-through to assure problems are resolved with the ability to respond to last minute requests
Analyzes and recommends alternative solutions to meet customer needs
Responsible for handling after-hours on call support (when necessary)
Answer phones and respond to emails in a timely manner
Notify the team lead of all requests for support that require additional resources which result in a delay of resolution
Maintain current knowledge of relevant technologies as assigned
May coach and provide guidance to less-experienced professionals
Participate in special projects as required and willing to perform other duties as assigned
Minimum 5 years’ experience with administrating Microsoft Windows 2012 or above
Minimum 3 years VMware experience with both VMware and VSphere
Experience with IIS
Must have a minimum of a DoD Secret clearance on hire and confirmed.
Active/Current CompTIA Security+ ce certification
DoD 8570 Computing Environment (CE) certification (e.g., Microsoft certification, SQL certification – please confirm during interview)
If you start only with a Security+ ce, continued employment will be contingent on receiving the additional SQL/Windows certification within 3 months after your start date.
You are required to maintain and upgrade certifications IAW 8570 and contractual requirements.
Client Site, Arlington, VA
First 3 months on site requirement to acclimate to environment and training. Partial telework authorized per team lead up to 4 days per week.
Monday-Friday normal business hours
No alternate work schedules
On-site support required with some options for remote work at discretion of manager
Availability to travel, but unlikely. Most team members do not have to travel.
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.