Site Reliability Engineer

Clearance Level
None
Category
Systems Analysis
Location
Columbia, Maryland

REQ#: RQ94866

Travel Required: Less than 10%
Public Trust: Other
Requisition Type: Regular

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. 

GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you’ll be a meaningful part of improving how agencies operate. Our work depends on a Site Reliability Engineer (SRE) joining our team to support the Centers for Medicare and Medicaid Services (CMS) activities in Columbia, MD.

At GDIT, we foster a people-centric environment. As a SRE supporting CMS, you will be trusted to work on the development, analysis and use of monitoring tools and data visualization from multiple sources to proactively ensure the day-to-day Enterprise Portal infrastructure health in the Amazon Web Services (AWS) cloud environment and on physical data centers. In this role, a typical day will include:

  • Supporting Portal 24/7 operations, and providing on-call support as needed
  • Troubleshooting anomalies as part of Portal system reliability
  • Integrating new data sources to enhance the Portal infrastructure monitoring tool
  • Supporting the development of new visual aids and enhancing existing visual aids to improve early detection of infrastructure anomalies
  • Improving the performance of existing and new monitoring tools
  • Supporting the troubleshooting activities to identify the root cause of infrastructure anomalies in a timely manner
  • Ensuring the system’s high availability
  • Maintaining required Service Level Agreements (SLA)

WHAT YOU’LL NEED:

  • Bachelor’s degree in computer science, information systems, related field or equivalent experience.
  • 4+ years of experience supporting a 24x7 Internet-oriented production environment, preferably across multiple data centers, involving at least hundreds of servers
  • Proficiency in scripting with Python, Perl, or shell
  • Thorough understanding of fundamental internet protocols such as DNS, HTTP, and TCP
  • Proven experience in various website/infrastructure monitoring tools, such as Chartbeat, ExtraHop, NewRelic, Dynatrace and Splunk
  • Familiarity with common open-source infrastructure tools
  • Experience with common networking equipment (Cisco, Juniper, F5, etc.)
  • Strong understanding of networking protocols
  • Experience in fast paced Agile environments using Scrum/Kanban
  • Experience in DevOps and Continuous Integration/Continuous Development (CI/CD)
  • Candidate must be able to obtain Public Trust clearance and must have lived in the United States at least three (3) out of the last five (5) years

PREFERRED QUALIFICATIONS:

  • US citizen or a Green Card holder
  • AWS experience using AWS FedRamp
  • AWS System Administration certification(s)
  • SAFe certification(s)
  • CMS or Health Care Industry experience
  • Experience utilizing Scrum/Kanban methodologies
  • Experience using JIRA
  • Proven oral and written skills to communicate with external and internal stakeholders effectively

WHAT GDIT CAN OFFER YOU:

  • 401K with company match
  • Customizable health benefits packages
  • Collaborative teams of highly motivated critical thinkers and innovators

Not sure this job’s the one for you? Check out our other openings at gdit.com/careers.

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We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.