Endpoint Manager / SCCM Engineer for Workstation Development

Clearance Level
None
Category
Systems Engineering
Location
Rockville, Maryland

REQ#: RQ69996

Travel Required: None
Public Trust: NACLC (T3)
Requisition Type: Regular

We are seeking a Workstation Development/Endpoint Manager to lead desktop engineering and manage the workstation engineers for our client in supporting the National Institutes of Allergy and Infectious Diseases (NIAID) in Rockville, MD.  You will lead a team of nine engineers, who are responsible for developing, implementing, and maintaining 8500 Windows, 3500 MacOS, and 75 Linux workstations in a large, complex technology environment. This team will also provide workstation consulting services to other project teams (including infrastructure design, custom business and scientific software development), customer services branch and cybersecurity teams, to ensure that workstations service customer requirements while adhering to all applicable security requirements. You will serve as the voice of workstation configuration and management at the agency, with responsibility for guiding and transforming the workstation technology activities and priorities of the organization.

The ideal candidate enjoys managing a team and will find the challenges and opportunities provided by a fast-paced, customer-oriented environment satisfying.  If you want to work with a dynamic group of dedicated, technical professionals on a collaborative team that supports a life-saving mission of global importance, we encourage you to apply.  

Position is for full time employment and will be based at our client's office in Rockville, MD. All NIAID work is being performed remotely until further notice.

Responsibilities:

  • Lead a team of engineers responsible for physical and virtual workstation configuration management and security of a large, complex environment
  • Identify workstation challenges, develop innovative technical solutions, and implement and operate these systems
  • Utilize SCCM/MECM and/or InTune for Windows OS and Jamf Pro for MacOS to manage application packaging and deployments, and create endpoint workstation configuration and provisioning
  • Implement benchmark configurations and security baselines
  • Interface with both contract and government personnel and management on technical and business decisions in the context of workstation management and software deployment
  • Investigate emerging technologies to deliver computing services to end users, including workstation and application virtualization, application streaming, and cloud provisioning; and evaluate these solutions in the context of organization’s technology posture.
  • Collaborate with cybersecurity policy and assessment teams to ensure all workstation compliance requirements are considered and addressed
  • Oversee the involvement of workstation subject matter experts in a consulting role within infrastructure project teams to provide guidance and perspective on configuration and capabilities
  • Promote awareness of strategic initiatives, and encourage self-sustaining workstation management practices and behaviors within delivery teams
  • Provide operations oversight for all workstation management systems to ensure proper functioning, compliance, and effectiveness, including software delivery and continuous security updates management
  • Provide day-to-day operational guidance to team members to ensure required tasks and service requests are completed
  • Provide leadership in analysis and prioritization of tier 3 technical support to field and help desk technicians
  • Mentor team of security engineers on technical and business development

QUALIFICATIONS

Required Skills and Experience:

  • Bachelor’s degree or equivalent work experience and 10+ years total information technology experience
  • 10 years of general information technology experience in one or more of the following areas: Systems Administration, Network Administration, Systems Engineering, Network Engineering or additional Information Security experience.
  • Minimum of five years of dedicated workstation management experience, where responsibilities include planning, deploying, managing and maintaining enterprise desktop, laptop and hybrid endpoints.
  • Experience leading and/or managing a team
  • Experience managing Windows-based workstation environments of 5,000 endpoints or greater. Additional experience and/or knowledge managing MacOS is strongly preferred.
  • Experience managing virtual desktops and applications (Citrix is a plus).

Desired Skills and Experience:

  • Experience managing Linux (CentOS and/or Ubuntu) a plus
  • Hands on experience with SCCM/MECM and/or Intune
  • Hands on experience with Jamf Pro
  • Experience working with Azure and/or AWS cloud environments
  • Hands on experience with Active Directory and Group Policy Management
  • Hands on experience with Absolute Resilience
  • Hands on experience with Salt Stack Enterprise
  • Hands on experience with CIS Benchmarks or similar
  • Hands on experience with endpoint security practices
  • Hands on experience scripting with PowerShell and BASH or similar languages
  • Experience managing multiple projects

 SKILLS AND ATTRIBUTES

  • Demonstrates excellent analytical and problem solving skills
  • Experience working in a team-oriented and collaborative environment.
  • Strong organizational, problem solving, analytical, written and communication skills
  • Experience communicating complex technology topics to a varied audience, including both technical and business concepts
  • Strong leadership and people management skills

#GDITPriority

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.