Service Desk

Clearance Level
Help Desk
Doral, Florida

REQ#: RQ55398

Travel Required: None
Requisition Type: Pipeline

GDIT is seeking Help Desk/Service Desk Technicians at all levels to provide technical support and troubleshooting to network, desktop, and/or systems hardware and software, in support of the USSOUTHCOM-SCITES Program.


  • Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions. 
  • Monitor and respond to operating and error messages. 
  • May enter commands at a computer terminal and set controls on computer and peripheral devices.
  • Possess and apply a comprehensive knowledge across key tasks and high impact assignments. 


  • 3-5+ years hands-on experience in an Information Technology environment.
  • DoD 8570.01 IAT-II certification (e.g., Security + CE or equivalent), current Computing Environment (e.g., MD-100) certification.
  • Clearance-Secret
  • Customer Support and ServiceNow experience a plus.
  • Shift work is necessary

Education: High School degree or GED equivalent


We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.