General Dynamics Information Technology – Federal Civilian Division is currently looking for a Public Health Analyst to join our team in support of the Centers for Disease Control and Prevention (CDC) – Joint Information Center (JIC). The CDC activated its Emergency Operations Center (EOC) to lead the novel coronavirus (COVID19) response. The Joint Information Center (JIC) and the various Task Forces (TFs) supporting the response require a variety of health communication and coordination support to carry out critical functions to continue to support this response. This position is for fulltime employment and will be located onsite at the customer’s location in Atlanta, Georgia. (CDC’s domestic facilities are currently operating under “maximum telework” due to the COVID-19 pandemic. It is anticipated that this position will be 100% telework until CDC’s facilities begin to resume normal operations.)
CDC’s JIC is a 24/7 emergency communication unit that serves as the primary point of information coordination during a CDC Incident Management System (IMS) activation. The JIC is primarily staffed by a network of emergency communicators who ensure that accurate health protection information is quickly shared with multiple audiences through many channels during a public health emergency.
The purpose of this position is to assist JIC and various Tasks Force leadership in managing and tracking various communications products, staff rosters, clearance items, and email boxes in support of CDC’s COVID-19 communication response efforts. Responsibilities include:
Provide consultation services to the CDC to manage Task Force (TF) reporting requirements, including developing the communication slides that are presented at the incident manager’s (IM) meeting and other meetings of similar nature.
Provide consultation services to the CDC to manage tracking spreadsheet(s) for all materials in clearance. Provide additional support for clearance triage, tracking, and follow-up to ensure clearance requests reach the appropriate members of the team in a timely manner.
Participate in calls to identify themes and hot issues for the upcoming week and coordinate with other team members across the Task Force to ensure relevant communication content is included with themes that are presented at the IM meeting for the upcoming week.
Maintain team’s staffing roster and roll-on/roll-off dates.
Run web, social media metrics reports and share them with TF leadership and other stakeholders as necessary.
Monitor email boxes and screen for critical event-specific emails that require attention from TF leadership or other team leads (emails may include event updates, reporting requests, and clearance requests).
Provide consultation services to the CDC leadership with responses to communication inquiries that are presented to the TF.
Attend TF or response meetings, as appropriate to the response, takes notes for TF leadership, and disseminate notes as directed.
Communicate daily with the TF Communication Leadership with updates and status of documents that require attention and action.
Liaise with other teams within the TF or other TFs as needed.
Provide consultation services to the CDC with communication clearance coordination
Ensure the timeliness, consistency, and accuracy of all information.
Participate in post-response meetings and contribute to reports and other feedback mechanisms as appropriate.
Work with the team and respective stakeholders to revise documents, processes, etc. based on feedback and reports.
Bachelor's degree in a related field such as Public Health or Business and 2-5 years related experience.
Understanding of basic risk communication principles (giving clear and simple communication during an emergency, providing actionable information)
Experience writing, reviewing and editing health communication materials
Strong proofreading skills and attention to detail
Experience writing in plain language
Experience in working with social media and/or digital media channels
Ability to identify gaps in existing resources
Self-sufficient (needs little supervision)
Ability to be flexible and to periodically work after hours and/or on the weekend. May be required to do rotations for on-call during weekends and evenings, as well as holidays, and to rotate through different shifts to fulfill a 24-hour, 7-day week schedule, should the need arise
Sound interpersonal communication, telephone, email and business etiquette
Strong attention to detail and organizational skills
Experience in facilitating quick turn-around for complex documents
Experience in assisting in the preparation of documents for public audiences
Experience in the use of MS Teams and Microsoft Office software (i.e., Word; Excel; PowerPoint; Outlook)
Must be U.S. citizen with the ability to obtain a National Agency Check with Inquiries (NACI) clearance
Desired Skills and Experience:
Previous CDC and or public health experience highly desirable
Familiarity with CDC response-specific clearance processes as well as key clearance terminology.
Previous experience in an emergency response setting highly desirable
Demonstrated experience with formative research to inform communication strategies; audience segmentation
Previous work on or managed large scale multi-media communication campaigns, with an emphasis on using social media strategies to reach priority audiences.
Experience applying risk communication principles to outbreak situations.
Superior multi-tasking and organization skills. Must manage multiple simultaneous projects and prioritize assignments and tasks accordingly, remaining flexible to changing priorities and new initiatives.
Attributes for Success:
Demonstrated proactive approaches to problem solving with strong decision-making capabilities
Forward looking thinker, who actively seeks opportunities and proposes solutions
Analyze organizational goals and objectives, operating environment and business processes to determine most efficient methods of accomplishing work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.