WFS Field Service Technician JBCP

Clearance Level
Secret
Category
Field Engineering
Location
Not Applicable, Kuwait

REQ#: RQ117245

Travel Required: Less than 10%
Requisition Type: Regular

    Primarily supports software family of systems - Tactical Internet (TI): Joint Battle Command – Platform (JBC-P) and Blue Force Tracker - Aviation (BFT-A). Specializes in supporting Joint Battle Command – Platform (JBC-P).

    • Initialize and place into operation and the troubleshooting software interfaces of specific C5ISR communication system being supported.

    • Assist new users with managing system requirements to include data management, data recovery, and techniques to operate/maintain records.

    • Provide over the shoulder tech assist or training, troubleshoot, software installation, software updates, and software fixes and capable of being able to provide other required support. Provide technical installation, configuration, and maintenance assistance to end users of JBC-P.

    • Assists Information Assurance staff with all documentation required for accreditation and any other associated directives and regulations.

    • Perform software updates, replication, and maintains backups.  

    • Perform software, hardware, and network troubleshooting, and problem identification and resolution.  Participates in special projects as needed.

    • Perform systems’ software installation, configuration, and maintenance of CECOM C5ISR Families of Systems, such as  the Tactical Intelligence Family of Systems.

    DESIRED QUALIFICATIONS:

    Education & Experience:

    • AA/AS (or equivalent experience), 3+ years of experience

    • Must have Microsoft Windows/Linux/VMWare server and client software, patching, upgrading, and maintenance experience.

    • Able to perform software, hardware, and network troubleshooting and problem identification and resolution.  

    • Possess a basic knowledge of client and server software interaction including web-based application design, support, and integration.

    • Basic understanding of networking principles and system network configuration.  

    • Must be capable of performing analyses of system operations.  

    • Military experience is desirable.

    • Current US Passport req'd

    • Must be able to pass CRC requirements.

    Clearance: Secret clearance required.

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      We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

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