Field Service Technician (L2)

Clearance Level
Top Secret SCI + Polygraph
Category
Field Engineering
Location
Joint Base Lewis-McChord, Washington
Onsite Workplace
Key Skills For Success

Customer Service

Network Components

Systems Management

Teamwork

REQ#: RQ141833
Public Trust: None
Requisition Type: Regular
Your Impact

Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.

Job Description

GDIT is seeking candidates to support the US Army Intelligence and Security Command (INSCOM). Under the I2TS-III task order, INSCOM ensures reliable, uninterrupted availability of Command, Control, Communications, Computers, and Information Management (C4IM) including: networks, hardware, software, engineering, and specialized tools at the point of customer need to support INSCOM's mission. INSCOM and its MSCs provide the enabling layer to connect the Army and its tactical formations to defense and national intelligence agencies via tactical networks. The ability to provide mission critical intelligence is dependent on the successful use of its information technology (IT) networks worldwide.

Principal Duties and Responsibilities:

An I2TS-III Field Service Technician will:

  • Provide Tier I and II support at remote field and garrison sites

  • Perform server and desktop installation, basic cabling

  • Perform systems administration of desktop and server systems connected to local and wide area networks

  • Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions

  • Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations

  • Maintain and load cryptographic device and keys

  • Perform troubleshooting, maintenance, and repair on many types of hardware and software

  • Provide advice and training to end users

  • Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance

  • Set up administrator and service accounts and maintain system documentation

Skills / Experience:

  • Knowledge of the principles, methods, and techniques used in network administration and support

  • Knowledge of related hardware and software

Education Required:

  • High School Diploma/GED with 8 years of related experience, Associate's Degree with 6 years of experience, or Bachelor's Degree with 4 years of experience 

Required Certification(s):

  • Required Security Environment Certification: IAT level II Compliant Certification, such as a CompTIA Security+ CE or equivalent

  • Required Computing Environment certification: MTA 98-365 Windows Server Administrator Fundamentals 

  • DoD 8570.01-M IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract

Security Clearance:

  • TS/SCI required to start

Additional:

  • Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract

  • Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity

  • Position may be required to support the mission

  • High School Diploma/GED with 8 years of related experience, Associate's Degree with 6 years of experience, or Bachelor's Degree with 4 years of experience 

#I2TS3

#GDITRECRUITING

#GDITARMY

Work Requirements
Years of Experience

8 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

CompTIA - Security+ CE - CompTIA

Travel Required

25-50%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely hourly rate for this position is between $33.60 - $50.40, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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