Customer Service Specialist - TS/SCI with Poly

Clearance Level
Top Secret SCI + Polygraph
Customer Service
Annapolis Junction, Maryland

REQ#: RQ45859

Travel Required: Less than 10%
Requisition Type: Pipeline

GDIT Eagle Alliance is seeking a Customer Service Specialist in Annapolis Junction, MD.

Provides support via the telephone and/or email to our customers and/or technicians to ensure tickets are tasked and routed to the correct queues. Validates work request for completeness, accuracy, compliance to established standards. Verifies appropriate work authorization has been obtained by the client and company. Gathers and enters information into databases in accordance with established procedures


  • High School Diploma/GED AND 0+ years experience
  • Active TS/SCI Clearance Required with Poly




We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.