: Senior Asset and Configuration Manager

We are GDIT, one of the largest IT and mission services providers to the government. We offer our customers the power of choice through a vast cloud ecosystem. 

GDIT is your place. You make it your own by bringing your passion for accelerating the cloud. By owning your opportunity at GDIT, you are helping to ensure our mission is never interrupted.

At GDIT, people are our differentiator. As a Senior Asset Management and Configuration Manager, you will support  Federal Energy Regulatory Commission (FERC) agency in Washington, DC. The successful candidate has proven success in establishing and managing CM and AM programs employing best practices programs that reduced costs, improved operating metrics, implementing process and system enhancements, and involved the coaching and development of staff. The candidate for this role creates and implements strategies for developing and delivering CM and AM programs that provide highly accurate asset and configuration data to effectively support IT decision making and operations within the CIO organization.

Primary Responsibilities:

• Develop and lead strategy for maturation of IT Asset Management and Configuration Management programs, processes, technologies, and staff
• Implement and monitor processes to ensure the accuracy of hardware, software, and configuration items.
• Manage a team of process leads and support staff that that provides asset and configuration management support including auditing, reporting, training, and database upkeep
• Creates processes and procedures and provides training to support technicians and other stakeholders
• Provide data analysis and statistical reporting for the AMDB and CMDBPartner with ServiceNow platform team to develop automation of tasks and activities to reduce process cycle times and increase accuracy
• Drive cost reductions and efficiency gains
• Collaborate with other Service Management process owners to ensure effective touch points with ITSM processes such as Incident, Request, and Change Management
• Lead software audit engagements on behalf of the company

Basic Qualifications:

• Bachelor’s degree and 10 years of prior relevant experience OR Advanced Degree in a related field and minimum 7 years’ experience OR In absence of a degree, 14 years of relevant experience is required
• Must be a U.S. Citizen
• 5 + years relevant experience in Asset Management & Configuration Management
• 3 + years people management experience; working with full time employees and contractors mostly who are virtually based
• 3 + years experience with ServiceNow ITSM platform, especially with Asset Management and Configuration Management Databases (AMDB & CMDB) and ServiceNow Discovery
• Experience deploying Software Asset Management solutions
• Advanced excel skills; Pivot tables, VLOOKUP, XLOOKUP, data analysis Proven ability to work in a large and matrixed corporate environment
• Ability to influence all levels of management
• Ability to effectively communicate technical actions to a non-technical audience

Preferred Qualifications:

• ITIL v3 or ITIL 4 Foundation certification
• IT Asset Management certifications such as Certified IT Asset Manager (CITAM)
• Lean IT, Six Sigma, PMP, or similar industry certifications
• Project and program management planning and organizational skills

EDUCATION AND EXPERIENCE: BA/BS or equivalent, 10 years of experience