The development of training materials to educate and train the customer on uses, specific tasks and capabilities of CIDNE, WebTAS, and INDURE
Provides highly advanced solutions to problems and guidance to difficult problems
Instruct in a broad range of settings, from formal classroom environments to more informal over the shoulder situations.
Responsible for Requirements collection, analysis, and documentation in support of system enhancements
Provides highly advanced guidance on different types of equipment and infrastructure maintenance
Collect, understand, review, analyze, and document customer requirements
Provide tactical and strategic training and support for all installed products and services
Identify gaps in customer’s data collection, storage, analysis and other data management practices
Analyze and provide recommendations for system architectures, business processes, third party applications and operator interfaces
Responsible for oversight and management of testing of change requests (PRs) and change requests (CRs)
Serve as a customer facing corporate representative for communicating capabilities and service offerings to organizations and associated partners
Create and manage project plans for the integration, configuration, and maintenance of products at customer sites
Provide expertise in products, customer-specific business processes and infrastructure, software systems development, system integration, database administration, or network engineering
Guide users in meeting organizational goals using supported systems
Provide classroom instruction and on the job training
Develop training material to address customer’s specific needs
Active DOD TS/SCI eligibility required clearance
Must be a US Citizen
BA/BS, 5+ years of experience
Opportunity Owned. Discover more at www.gdit.com/careers. General Dynamics Information Technology is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.