NCIS Field Computer Specialist -

Clearance Level
Top Secret
Category
Systems Administration
Location
Brunswick, Georgia

REQ#: RQ129338

Travel Required: 10-25%
Requisition Type: Regular

Join GDIT and be part of the team of men and woman that solve the world’s most complex technical challenges.  The Navy NCIS team is searching for a System Administrator (Field Computer Specialist) to join their program in Glynco, GA (1131 Chapel Crossing Road, Glynco, GA 31524).

The Naval Criminal Investigative Service (NCIS) is an organization of over 2,200 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the Department of Navy (DON) component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters.  NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.

NCIS provides the DON with threat status and warnings associated with terrorist, criminal, cyber, and counterintelligence activity throughout the world.  NCIS is the only DON organization that has the information and responsibility to fuse and analyze the national intelligence and law enforcement information necessary to provide these warnings.  

The Digital Business Directorate (DBD) supports the NCIS core mission areas to investigate and defeat criminal, terrorist, and foreign intelligence threats by planning for and providing services through appropriate use of the people, equipment, technology, and infrastructure resources of the United States Navy and Marine Corps.

You will be responsible for 7x24 day-to-day operations of mission critical systems and services. A minimum of four visits per year will be required to the following locations:

  • Charleston, SC
  • Parris Island, SC
  • Kings Bay, GA

Responsibilities

This position is part of the IT Technology Services division within the NCIS ITD organization and performs the following functions: 

  • Helps diagnose and resolve computer-related problems as requested by employees and contractors, either in person or by using remote desktop software for five (5) sites
  • Responds to telephone calls and email requests for technical support 
  • Assists with the disposal of IT equipment (DRMO)
  • Analyzes, troubleshoots, resolves, and documents problems with business applications and hardware on all enclaves 
  • Performs Tier 1-3 functions and is expected to resolve or assist in resolving complex issues
  • Proficient in Active Directory and monitors use of resources 
  • Oversees system recovery mechanisms 
  • Leverages experience to provide input to improvements (People, Process, Tools, Technical) 
  • Exhibits the capability to resolve issues independently 
  • Coordinates, communicates, escalates required changes and major issues 
  • Briefs Senior Leadership on all IT issues affecting the AOR
  • Accurately documents all work, inventory, and system changes in ServiceNow 

Qualifications 

  • BS degree; additional years of experience may be considered in lieu of degree
  • 5+ years of IT support experience to include helpdesk, desktop, network, VTC and other end user tools
  • Well-rounded general computer system, network administration, encryption devices, VTC, VoIP and user support experience is necessary 
  • Experience in troubleshooting network issues (router and switches)
  • Experience with Microsoft servers and vSphere a plus
  • Experience in Mobile Device Management support and solutions
  • Experience with the NGEN IT infrastructure and enterprise class networks
  • Ability to administer user accounts and device associations in Active Directory
  • Must have prior experience with installation, operation, configuration, and maintenance of multiple types of business and end user-specific application software in a large government installation 
  • Familiarity with a variety of technical support applications, concepts, practices, and procedures 
  • Security+ or other current DoD 8570 - IAT Level II compliant certification
  • Top Secret clearance to start, must be eligible to obtain SCI-level adjudication 
  • Preferred:  Experience in a military environment
  • Preferred:  Experience with networking is a plus

WHAT CAN GDIT OFFER YOU?

  • Excellent customizable health benefits (Medical, Dental and Vision)
  • 401K with company match
  • Flexible work week
  • Educational Assistance and eLearning
  • Internal mobility team dedicated to employee advancement
  • Rewards and Recognition programs
  • Innovative and collaborative environment encouraging of highly motivated critical thinking


About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.