Job Description We are GDIT: The people supporting some of the most complex government, defense, and intelligence projects across the country.
We deliver: Bringing the expertise needed to understand and advance critical missions.
We transform: Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter.
We are there: On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
Our federal customer offers an opportunity for talented, motivated individuals to support systems used at the highest levels of the executive government. The ideal candidates will be motivated, self-starters with great communications skills.
Roles & Responsibilities:
Help maintain and design enterprise instant messaging solutions using Microsoft Skype.
Perform regular checks and conduct troubleshooting as necessary on Microsoft Skype servers.
Review Skype logs on a regular basis to ensure system health and pro-actively identify errors.
Conduct regular maintenance across Skype servers to include patching, upgrades, and performance monitoring and improvement.
Develop and maintain high availability and disaster recovery scenarios for Skype servers and functionality.
Integrate Skype with Active Directory Federation Services (ADFS) and Single-Sign On (On) authentication solutions.
Qualifications & Requirements:
Experience deploying, configuring, and operating Microsoft Skype as an enterprise solution.
Familiarity using ADFS, SSO, and identity management to authenticate users in a bastion environment scenario.
Familiarity with leveraging F5 BigIP load balancing solutions a plus.
BS in Computer Science, Information Systems, Engineering, Mathematics, or other related scientific or technical discipline is preferred.
Position requires one to five years of relevant experience supporting projects of similar size, scope and complexity.
Relevant experience can be substituted for education.
Position requires an active TS
The ideal candidates will be motivated, self-starters with great communications skills.
Provide technical support to end users for software and/or hardware issues. Troubleshoot and resolve training, networking and software issues. As needed, schedule and administer data conversion programs. Serve as technical and functional training expert.
Due to the COVID-19 pandemic this position is mostly telework. Post pandemic this position will be mostly onsite with the option for some telework.