Job Description: Provide technical support in the management of networks, software, hardware, configurations, and architectures.
Administer, operate, and maintain Network Management Systems (NMS) (Solar Winds) servers and products and provide Tier 2 support, to include software upgrades, patching, and vulnerability management, to Tier 1 organizations.
Develop and maintain NMS standards, maps, and configurations and coordinate implementation of those standards among the Tier 1 organization.
Administer, operate, and maintain SharePoint/CRM services and provide Tier 2 support to Tier 1 Unit Site Collection Administrators who communicate with users.
Administer, operate, and maintain F5 Big IP load balancers to provide fault tolerant, load balanced collaboration services.
Administer, operate, and maintain Skype for Business unified collaboration product services.
Performs software installations and upgrades to operating systems and layered software packages.
Monitors and tunes systems to achieve optimum performance levels.
Ensures workstation/server data integrity by implementing standard software and hardware solutions.
Ensure data/media recoverability by following a schedule of system backups and database archive operations.
Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
Ensures that performance and security of computers meet the needs of network users.
Supervises and manages the daily activities of configuration and operation of local and remote business systems which may be mainframe, mini, or client/server based.
Troubleshoots moderately complex system hardware and software issues.
Optimizes system operation and resource utilization.
Performs system capacity analysis and planning.
Establish a system baseline and evaluate all system changes, upgrades, or replacements for impacts.
Build and maintain a proper staging environment that mirrors (as close as possible) the production environment.
Test all updates or changes on the staging environment and obtain Government approval prior to implementing on the production environment.
May evaluate existing systems and assist with planning long-term strategies.
Provides assistance to users in accessing and using business systems.
May coach and provide guidance to less-experienced professionals.
May serve as a team or task lead.
Minimum/General Experience: This position requires a minimum of five years experience, of which at least three years must be specialized experience in administrating computer systems. General experience includes operations experience on a large-scale computer system or a multi-server local area network
Certifications: DoDD 8570.01 IAT-II (e.g., CompTIA Security+ CE), Windows Server (e.g., MCSA or higher) AND/OR Microsoft CRM administration certification AND/OR SharePoint - Enterprise level Certification AND/OR Solar Winds AND/OR F5 load balancers AND/OR Skype for Business certifications.
Clearance: Top Secret
TESA eligibility/certification required.
Minimum Education: A Bachelor’s degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance.
Education and experience requirements may be substituted with:
A Master’s Degree (in subjects described above) and three years general experience of which at least two years must be specialized experience, or
No degree and 11 years general experience of which six years is specialized
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.