ETA Lead

Clearance Level
Systems Analysis
Doral, Florida
Onsite Workplace
Key Skills For Success

Microsoft Office



REQ#: RQ147684
Requisition Type: Regular
Your Impact

Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.

Job Description

ETA Supervisor

Serves as Public Key Infrastructure (PKI) Enhanced Trusted Agent Supervisor for Headquarters, UNITED STATES SOUTHERN COMMAND (HQ U.S. SOUTHCOM) Secret Internet Protocol Router (SIPR) and Alternate Smart Card Login (ASCL) privilege tokens.


● Support the creation and removal of Trusted Agents.
● Issue and execute certificate revocation end user certificates.
● Resolve customer issues related to PKI SIPR Tokens use and system configuration.
● Serve as the Liaison between U.S. SSOUTHCOM and NETCOM for the resolution of issues elevated to DOD. Assist in Trusted Agent (TA) and end user PKI training.
● Maintain and update required PKI Tokens issuance, revocation, and recover actions; Perform metric collection and reporting. Handle all email work queues for PKI token requests including processing CRI requests, validating user applications, working with the DoD Cloud Service Provider (CSP) system, and issuing physical PKI tokens. Manage the submission of applications and approvals of tokens including the use of the DISA CSP system, and provide oversight for expire tokens working all issues until closure.
● Create/publish metrics to Division Chief to include items such as tokens issued; tokens returned; tokens with expired certificates; average time to issue a token; and backlog management, etc.

● Education:

  • Army PKI Enhanced Trusted Agent (ETA) Training Certificate
  • High school Diploma

● Required Experience:

  • 1+ years managing PKI infrastructure include CA’s and key stores

● Required Technical Skills:

  • Efficiency using Microsoft Office Products
  • Experience using 90meter Smart Card Manager Software
  • Experience using DOD ATIMS
  • Experience Using ActivID ActiveClient

● Security Clearance Level:

  • DoD Secret Clearance

● Required Skills and Abilities:

  • Excellent communication (oral and written) and presentation skills

  • Outstanding organizational and planning abilities

● Preferred Skills:

  • Experience Using ServiceNow ITSM Tool
  • Experience managing SharePoint pages

● Location:

  • On Customer Site - Doral, Florida

●US Citizenship Required

● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays

Work Requirements
Years of Experience

1 + years of related experience

* may vary based on technical training, certification(s), or degree


Enhanced Trusted agent (ETA) - United States Army

Travel Required

Less than 10%


U.S. Citizenship Required

About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.