Lead Services Controller - TS/SCI with polygraph required

Clearance Level
Top Secret/SCI
Category
Telecommunications
Location
Springfield, Virginia

REQ#: G2019-62223

General Dynamics has an immediate opening for a Lead Computer Operator to join our Operations team. The position provides an opportunity to operate cutting-edge equipment on a system that supports some of our nation's fundamental defense services. The selected candidate will work on an operations team to ensure the system maintains a high degree of reliability and remains available for our customer's needs.    REPRESENTATIVE DUTIES AND TASKS: - Work on a 24x7x365 operations crew - work 12hr Shifts - Lead crew members in the execution of daily and routine procedures to maintain system state of health, responding to issues as they arise, or gathering pertinent information for troubleshooting - Lead daily turnover, updates operations log on daily activity progress, and reviews all operator log entries for accuracy. - Certify in multiple operator positions; knowledge based and on the-job training provided prior to certification testing. - Coordinate with engineering subject matter experts to implement undocumented configuration changes and complex maintenance activities - Work with the customer to understand and address their concerns accordingly - Monitor system GUI's to ensure system equipment and services are operational, able to respond to system event notifications and concisely report events or system discrepancies - Support integration and operation crew during system upgrades, testing, and maintenance - Identify areas of process improvements to increase operational readiness - Participates in the development of operational and engineering processes - Participates in special projects as required This REQ is currently not yet funded. BA/BS degree or Technology degree, a related specialized area or field is required (or equivalent experience) plus a minimum of 2 years of relevant experience; or Master's degree.2+ years of relevant experience   Required Skills: - Experience working in a real-time operations environment - Requires a professional and customer focused attitude - Detail oriented multi-tasker - Able to lead and mentor operations crew - Self-motivated with the ability and desire to learn complex systems with little direction - Solid written and verbal communications skills - System thinking computer operator with strong analytical and troubleshooting skills - Must have the ability to adjust to changing priorities, multiple demands and crises - Able to use Microsoft Office to create recurring daily update slides, operational procedures, etc. - Experience with Satellite communication systems Desired Skills: - SQL experience - Cisco networking experience - FPGA Cards    Department of Defense TS/SCI required at time of hire. Ability to obtain polygraph within a reasonable time required. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.     Benefits of this Position: - Opportunity for Fast Growth within the program - Onsite Gym – get your workout in before work, during your lunch break, or at the end of the day - Professional Development Assistance –  Covering the Cost of Obtaining Professional & Technical Certifications (depending on program) - Educational Reimbursement –  toward degree programs and individual coursework - 401K Match – with 100% vesting on day one - Health, Dental and Vision Coverage to keep you healthy, starting your first day - We know work-life balance is important, GDIT offers Paid Time Off, Plus 10 Paid Holidays - Parking and transit commuter benefits   Why Work at General Dynamics IT? - Work with top talent and some of the brightest minds in your field  - Support missions that make a difference to our Nation - Become part of an organization that that is committed to the highest ethical standards in all that we do  - Thrive in the stability of a large organization, with the ability to move onto new opportunities, supporting different missions, building your career within GDIT - Want to move, or find a job close to home? We have positions in several locations in the United States and the world - Enjoy a culture that supports work-life balance. We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.