We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that is important. GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can’t turn into opportunity. Our work depends on a Configuration Analyst joining our team to support our government client’s activities in the Northern Virginia locations.
At GDIT, people are our differentiator. The Change and Configuration Analyst actively engages with the change management process across stakeholder’s multiple service providers to ensure that IT staff and ITSM tool sets are equipped for efficient and effective execution of the Change and Configuration Management processes. Responsibilities:
Conduct Change Advisory Board (CAB) meetings. Actively participate in Change Control Meetings and provide change management insight and expertise to influence decisions
Contribute to organizational efficiencies by monitoring, measuring and improving the change management process
Conduct, review and oversee the submitted change requests through the change management process, project readiness assessment
Integrate the change management and configuration management tracking / ticketing systems, ensuring all changes to the operational environment can be traced through the documentation and approval process
Create reporting tools to accurately report change metrics. Create and maintain a Change Control dashboard
Oversees and manages repository for program artifacts
Organizes, writes, edits and produces technical documentation per project standards regarding order, clarity, conciseness, style, and terminology
Coordinates the quality-control activities required to ensure the accuracy and adequacy of each publication, including in-process and final reviews, editing for compliance with all applicable specifications and standards, validation, and change verification that quality publications are produced
Ensures documentation complies with all applicable specifications, standards, and other project constraints
Supports quality assurance efforts to ensure visual fidelity of all graphical materials
Participate in special projects as required
BA/BS degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
10+ years of related experience.
TS/SCI with CI poly required
Experience with Change Management tools and workflows
Ability to facilitate meeting of with Program and Government personnel
Strong verbal and written communication skills
Extensive knowledge of MS Product Suite (Word, Excel, SharePoint)
Experience with ServiceNow
ITIL v3 Foundations or ITIL 2011
ITIL Change Management certification
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.