Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. Unix and Windows Hardware support - Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. - Installs, configures, and upgrades computer hardware and software. - Provides end-user software troubleshooting and support. - Coordinates development of deliverables and products. - Provides troubleshooting and support. - Participates in the administration of e-mail systems. - Coordinates development of deliverables and products.. - Must be able to track project studies, plans, action items, etc.. - Maintains current knowledge of relevant technologies as assigned - Participates in special projects as required.HS/GED, or the equivalent combination of education, technical certifications or training, or work experience.1+ years of directly related experience supporting help desk operations. Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either CompTIA A+, CompTIA Network+, CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP), OR CCNA-Security. CompTIA Security+ CE is the preferred certification. In addition must attain the required DoD 8570 Computing Environment (CE) Certification within six (6) months of Hire Date. As part of your role/function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties, you will be subject to additional IT system monitoring, and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero tolerance policy for security violations. Because of the sensitive nature of the work being done for this government client, all candidates must hold a TS/SCI with Polygraph. Panama 12-Hour Shift Schedule Example. (This is the schedule we follow today but is subject to change based on Government Requirements) SCHEDULE (ROTATION BETWEEN SHIFTS TAKES PLACE EVERY TWO-THREE MONTHS) MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI SAT SUN MON WORK WORK OFF OFF WORK WORK WORK OFF OFF WORK WORK OFF OFF OFF Benefits of this Position: - Opportunity for Fast Growth within the program - Onsite Gym – get your workout in before work, during your lunch break, or at the end of the day - Professional Development Assistance – Covering the Cost of Obtaining Professional & Technical Certifications (depending on program) - Educational Reimbursement – toward degree programs and individual coursework - 401K Match – with 100% vesting on day one - Health, Dental and Vision Coverage to keep you healthy, starting your first day - We know work-life balance is important, GDIT offers Paid Time Off, Plus 10 Paid Holidays - Parking and transit commuter benefits Why Work at General Dynamics IT? - Work with top talent and some of the brightest minds in your field - Support missions that make a difference to our Nation - Become part of an organization that that is committed to the highest ethical standards in all that we do - Thrive in the stability of a large organization, with the ability to move onto new opportunities, supporting different missions, building your career within GDIT - Want to move, or find a job close to home? We have positions in several locations in the United States and the world - Enjoy a culture that supports work-life balance General Dynamics is a Fortune Blue Ribbon Company and Clearance Jobs Top 10 Government Contractor. ABOUT: For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. #ISDCJ #DPOST We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.