GDIT is currently seeking a talented Tier III Network Administrator with an active TS/SCI clearance to provide monitoring; maintenance and advanced support of voice; data; and/or video communications networks for the day shift. The successful candidate will be responsible for providing 3rd level resolution and customer support to all customer managed networks. Candidate must be able to accurately document; using customer outage tracking software; network and/or VTC outages is critical. The main tools utilized for this position at the Network Operations Cell (NOC) include: Putty; SharePoint; GEM; WhatsUpGold; Tivoli; Cisco IOS; Support Web Incident Tracking System; and various network monitoring/troubleshooting tools as required.
Ability to identify; analyze; and resolve operating/hardware network system problems
Demonstrate network troubleshooting techniques and experience
Ensure compliance with network security policies and procedures.
Assist in the development of the policies and procedures as they pertain to the network environment.
Manage the Enterprise Network for resource availability.
Create and report all outage notifications and network related issues according to standard operating procedures.
Experience with BGP and OSPF routing protocols
Experience with both LAN and WAN troubleshooting
GEM experience for monitoring and configuration of crypto equipment
Experience with WAN circuit technologies (T1; DS3; OC-3; OC-12; OC-192).
Comprehensive knowledge of CISCO and Juniper routers and switches along with VTC network hardware and software tools listed above.
Possess comprehensive knowledge of operating systems and applications as they pertain to the network environment.
Participate in engineering projects or upgrades as tasked by GDIT management.
Interface with vendors to ensure proper performance of tools and software packages.
Process Authorized Service Interruptions (ASI's) as directed by GDIT Management.
Provide After Action Reports (AARs) for Problem Management resolution.
Experience with programming and troubleshooting KG-175A and KG-175D encryptors (to include 10G encryptors).
Provides system/equipment/specialized training and technical guidance to lower tier employees
Communication skills - verbal and written
Problem analysis and problem solving
Attention to detail and accuracy
Customer Service orientation
Ability to work independently within a Team Concept
Ability to multitask in a stressful environment
Shift Work is required (work center is 24/7).
Must have a TS/SCI Clearance and the ability to obtain Poly.
Bachelor's Degree in Computer Science or a related technical discipline; or the equivalent combination of education; technical certifications or training; or work experience.
Security+ CE required
Network + (desired)
ITIL Foundations (desired)
5-8 years of directly related experience in network administration and support.
Must have current TS/SCI Clearance and the ability to obtain Poly
Benefits of this Position:
Opportunity for Fast Growth within the program
Professional Development Assistance Covering the Cost of Obtaining Professional & Technical Certifications (depending on program)
Educational Reimbursement toward degree programs and individual coursework
401K Match with 100% vesting on day one
Health, Dental and Vision Coverage to keep you healthy, starting your first day
We know work-life balance is important, GDIT offers Paid Time Off, Plus 10 Paid Holidays
Parking and transit commuter benefits
Why Work at General Dynamics IT?
Work with top talent and some of the brightest minds in your field
Support missions that make a difference to our Nation
Become part of an organization that that is committed to the highest ethical standards in all that we do
Thrive in the stability of a large organization, with the ability to move onto new opportunities, supporting different missions, building your career within GDIT
Want to move, or find a job close to home? We have positions in several locations in the United States and the world
General Dynamics Information Technology solves our customers’ challenges through future-focused technology and services, ingenuity and deep mission-knowledge. Partnering with government, defense, the intelligence community, industry leaders and cutting-edge technology companies, we deliver solutions that make a difference helping our customers to advance mission performance, transform operations and discover opportunities to build a better future.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.