Customer Service Support Specialist

Clearance Level
Top Secret SCI + Polygraph
Category
Network Administration
Location
Reston, Virginia

REQ#: RQ114659

Travel Required: Less than 10%
Requisition Type: Pipeline

We are GDIT. We support and secure some of the most complex government, defense, and intelligence projects across the country.

GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a Customer Service Support Specialist joining our team. This work location is WMA.

Required skills and demonstrated experience:
  • Demonstrated experience installing applications on Windows Servers and Desktops
  • Demonstrated experience with maintenance of server environment coupled with video recording equipment
  • Demonstrated experience with Windows Active Directory
  • Demonstrated experience deploying software via SCCM or MECM
  • Demonstrated experience with third party software maintenance products
  • Demonstrated experience with third party software deployment products
  • Demonstrated experience installing and maintaining Apple Devices
  • Demonstrated experience with enterprise applications and networks
  • Demonstrated experience with the systems and network accreditation process
  • Demonstrated experience with Office products
  • Demonstrated experience with server maintenance and ID generation
Highly Desired skills and demonstrated experience

Other skills and demonstrated experiences that are highly desired but not mandatory to perform the work, include:

  • Demonstrated experience patching servers and desktops with latest Sponsor releases
  • Demonstrated experience with Cisco Meraki
  • Demonstrated experience with Apple Devices
  • Demonstrated experience  Apple TV connectivity to PC and Mac devices
  • Demonstrated experience developing and managing a Microsoft Azure environment
  • Demonstrated experience with desktop support for language learning software

WHAT GDIT CAN OFFER YOU:

  • Full-flex work week
  • 401K with company match
  • Internal mobility team dedicated to helping you own your career
  • Collaborative teams of highly motivated critical thinkers and innovators
  • Ability to make a real impact on the world around you

Not sure this job’s the one for you? Check out our other openings at gdit.com/careers.

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About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.