Desktop Support
Communication
Computer Support
System Administration
REQ#: RQ147742
Requisition Type: Regular
Your Impact
Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.
Job Description
Responsibilities
As a Desktop Support Administrator you will provide Tier 2 level user and hardware support of Windows based network systems. Responsibilities included installing and configuring computers; and monitoring network infrastructure and peripherals such as printers; scanners; and related hardware. Configuring CISCO switch ports; additionally pulls cables and rewires; or guides the work of others in the rewiring of cables as required for new installations and office reconfiguration. Troubleshoots computer hardware and software issues including; e-mail; network and peripheral equipment; and makes repairs and corrections where required. Coordinates priorities with numerous functional areas to ensure timely completion; acts as a primary interface for both internal and external customers. Must be self-motivated and have a capacity to determine the correct course of action on their own; as well as work through issues with minimal help from others.
Required Skills
- 2-5 years of directly related experience in systems administration and analysis.
- Security+ CE Certification required; DoD compliance 8570.01M applies
- Windows 10 Operating System experience
- Microsoft Office 2016 experience
- Ability to develop creative solutions to modern technical issues
- Experience with a multitude of personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation
- Experience data at rest encryption techniques and CSFC implementations
- MS SCCM experience to include experience with Operating System Deployments
- TS/ SCI Security Clearance
- Requires a strong working knowledge of information systems and application fundamentals
- Excellent troubleshooting and problem solving skills
- Good communication skills; shows tact; effective listening skills and follow through
- Detail oriented and organized; able to understand information systems and ensure accuracy of work
Desired Skills
- Pursues ongoing education in technical topics
- Microsoft Active Directory / Exchange experience
- Microsoft Office / Outlook experience
- Layer 1 network experience
Security Requirements
- Must be able to obtain and maintain a Top Secret / SCI (TS/SCI) security clearance
Physical Demands
- Lift over 35 LBS
Work Requirements
3 + years of related experience
* may vary based on technical training, certification(s), or degree
10-25%
U.S. Citizenship Required
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
COVID-19 Vaccination
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.