Customer Service Representative - TS/SCI w/poly

Clearance Level
Top Secret SCI + Polygraph
Chantilly, Virginia

REQ#: RQ109575

Travel Required: None
Requisition Type: Regular

The resource assigned to this office would report directly to the Chief and Team Lead. Nature of work is primary transactional to serve as a POC for incoming customer questions and help facilitate workflow with analysts using the assignment tool. Candidate needs to have good verbal and written communication skills due to high volume of emails and phone calls. Standard schedule is required. Additional hours required on occasion, ·but advance notice will be provided. Keep management abreast of complex issues and events impacting the office. Candidate must maintain awareness of all assignments in queue and monitor completion to provide status to management and customers. The candidate will receive on the job training. Candidate will focus addressing customer inquiries and managing workflow and not processing requests.

COVID-19 Vaccination Requirement: To protect the health and safety of its employees and to comply with customer requirements, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.