We are GDIT. The people supporting and securing some of the most complex government defense and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important.
GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on TS/SCI level cleared Systems Administrator joining our team to support our Intelligence customer in Herndon, VA.
Manages the functionality and efficiency of a group of computers running on one or more operating systems
The operations team is responsible for Tier 2 operational support of a mission-critical Enterprise Identity & Access Management system. The position includes operational monitoring and management of Linux servers and COTS software; as well as acting as a Help Desk for users who need assistance. As the program gains more consumers; we continue to meet the high demand to provide cutting-edge technology to our customer and their partner organizations.
Specific duties for this position include:
Analyze system performance and take corrective actions as needed
Troubleshoot system incidents
Assist users with system problems
Coordinate with Tier 1 support; mission partners; end users; and others
Monitor and report meaningful metrics
Develop and update support documentation and Standard Operating Procedures
Ability to independently represent the program in supporting a consumer's or mission partner's maintenance activity
Strong communication skills; both verbal and written.
Comfortable discussing technical information with users and other support personnel.
Ability to quickly learn new software and IT concepts.
Strong problem solving and decision making skills.
Ability to work autonomously as well as an integral member of a team.
Ability to work weekend; and overnight shifts on a regular rotation.
" We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.