The Change Manager will work within the IT Department ensuring IT changes are implemented in a structured way with regard to planning, testing, and evaluating the transition from one business process to another. The Change Manager will own the Release Management lifecycle which includes scheduling, coordinating and the management of releases across the enterprise for multiple applications across various Portfolios The releases can be inclusive of application updates, operating system patches, security improvements, hardware upgrades, and Projects.
Listed below are the major duties and responsibilities:
Tables all Request for Change (RFC) to present to the Change Advisory Board(CAB)
Submits all RFC to CAB members in advance of board convening
Convenes urgent CABs or ECABs meeting for all urgent RFC
Issues approved RFC schedule
Coordinates with all functional groups to coordinate change building, testing and implementation, in accordance with schedules
Updates change log including any actions to correct problems and improve service quality
Reviews all implemented changes to ensure that they have met their objectives and report any that have failed or rolled back
Reviews all outstanding RFCs
Analyses change records to determine success\failure trends
Produces routine management reports
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.