Metrics and Reporting Analyst

Clearance Level
Functional Experts
Menands, New York

REQ#: RQ116580

Travel Required: None
Public Trust: None
Requisition Type: Regular

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being rusted to deliver your best every day.

We think. We act. We deliver. There is no challenge we can’t turn into opportunity. Our work depends on a Metrics and Reporting Analyst joining our team to support New York State Department of Health activities at our offices located at Riverview Center in Menands, New York.

At GDIT, people are our differentiator. As a Metrics and Reporting Analyst you will support ongoing efforts to enhance the NYS MMIS (eMedNY), you will be trusted to work directly with the Metrics team and project stakeholders to ensure that effective, measurable performance metrics are collected, analyzed, and presented on both an ad hoc and continual basis using the existing infrastructure. Our ideal candidate will have experience with metrics tools and techniques, a strong understanding of metrics best practices and have a strong knowledge of NYS Medicaid and a passion for quality

This position is based at GDIT’s office at Riverview Center in Menands, NY.

In this role, a typical day will include:

  • Responsible for implementing the metrics program to ensure the metrics collected assist in driving sound management decisions
  • Analyze collected data to determine issues/trends
  • Create reports for presenting the data and analysis results to project teams, management and stakeholders
  • Schedule and hold meetings to present the reports and discuss data with project teams
  • Document metrics meetings
  • Work with project teams to understand, improve, and correct their metrics data
  • Propose updated metrics for management approval when existing methods become obsolete/unhelpful
  • Develop effectiveness and efficiency metrics
  • Develop Impact Metrics demonstrating the maturity of existing processes
  • Develop a metrics scorecard to display the level of effectiveness SDLC
  • Build dashboards to support on-demand metrics representation
  • Analyze metrics for outages and incidents
  • Utilize predictive analysis to determine potential causes for incidents
  • Perform data pulls from various tools for source data to metrics
  • Work in collaboration with functional managers, clients and other stakeholders


  • Bachelor’s degree or equivalent in Computer Science, Business Management or a related discipline
  • Two (2) or more years’ related work experience in metrics data analysis
  • Strong background as an Analyst and understanding of SDLC processes with experience in statistical analysis and process improvement
  • Prior experience collecting, analyzing, and presenting measurable performance metrics
  • Must be familiar with the management, operational, and technical aspects of SDLC
  • Familiarity with the following tools: MS Office Products including Excel and PowerPoint
  • Strong organization and time management skills while working in a rapid software development environment.
  • Must be able to identify and learn new technologies quickly.
  • Excellent written, verbal and presentation skills.


  • Experience in Medicaid or Healthcare Processing Systems


  • Full-flex work week
  • 401K with company match
  • Internal mobility team dedicated to helping you own your career
  • Collaborative teams of highly motivated critical thinkers and innovators
  • Ability to make a real impact on the world around you

About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.