Please take this opportunity to join one of GDIT’s fastest long-standing growing programs! US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) is a cutting-edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team.
Provides change control management and supports configuration management
Analyzes complex engineering change proposals to determine the effect on the overall system
Ensures change identification by reviewing design release documents for completeness, proper authorizations, and system updates
Updates existing change systems and support updates to the configuration systems
Develops change and data management documentation based on Program requirements
Identifies requirements and coordinates the development and implementation of computer-based change and configuration/data management systems and related support
Provides guidance and training to managers, site leads, engineers, and systems and network administrators regarding change procedures
Applies comprehensive knowledge of ITIL principles, methods, techniques, and best practices to configuration management and change management
Serves as a local Subject Matter Expert (SME) for change management, configuration management, baseline configuration, and the procurement process for supporting external requests, data calls, and contract deliverable (CDRL) reporting to the Program Office
Attends and participates in Technical Review Board (TRB) and/or Change Advisory Board (CAB) meetings
Processes service requests and change request tickets using SCSM or a similar ticketing tool
Possesses comprehensive knowledge of the principles, methods, and techniques used in change, configuration, release, asset and cyber management support
Possesses comprehensive knowledge of and familiarity with change management software applications
Provides guidance and work leadership to less-experienced staff members
Participates in special projects as requires
5 years of Configuration Analysis/Management experience required
3 years of expereince with a BA/BS degree and 5 years of experiene without a degree.
Must possess an active Secret clearance with the ability to obtain a TS - SCI clearance if contract requirements change
Must be exceptional at using Microsoft Applications PowerPoint, Excel, Word, Visio, SharePoint and others
Must acquire Service Now fundamentals certification within 90 days of hire.
IAT Level II (Security+ or equivalent) and ITIL V4 Foundations
Must be experienced at using spreadsheet and database export data to create metrics and reports and possess the knowledge to generate reports and dashboards
Preferred experience with Tableau or a similar reporting tool
The work is typically performed in an office environment, which requires normal safety precautions; work may require some physical effort in the handling of light materials, boxes, or equipment
The above-listed job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job.
For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
This position requires being fully vaccinated against COVID-19 by January 18, 2022 or the start date, if after January 18. Individuals who work in or reside in Texas or Montana or work outside of the United States may be excluded from this requirement.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.